Required skills
- IT Onsite Support
- Hardware Support
- IT Rollout
- PC Installation
- Notebook Setup
- Peripheral Device Configuration
- Workstation Relocation
- Cabling
- Troubleshooting
- Ticket Management
- SLA Compliance
- On-call Duty
Languages: German
Job description
Seeking an IT Onsite Support Technician for hardware rollouts, installations, and user support in Überlingen, Burg, and Nienburg. The role involves troubleshooting, ticket management, and on-call service.
Responsibilities
- Setup, installation, and commissioning of PCs, notebooks, and peripheral devices
- Execution of hardware rollouts, device replacement, and workstation moves
- Cabling and setup of IT workstations
- Performance of function tests, error analyses, and simple troubleshooting
- Support of users with technical IT problems on-site
- Processing and documentation of tickets in compliance with agreed SLAs
- Recording and maintenance of serial numbers and device data
- Dismantling, packaging, and return of replaced or defective hardware
- Taking over on-site service assignments as part of on-call duty
Requirements
- Experience in IT onsite support, hardware support, or IT rollout
- Good knowledge of handling PCs, notebooks, and peripheral devices
- Independent, structured, and reliable way of working
- Fluent German language skills
- Advanced English language skills
- Mandatory: valid proof of required measles protection
Project details
- Start: 2026-11
- Duration: 2 Monate
- Remote: onsite
- Location: Burg, Deutschland, DE
- Languages: German
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