Required skills
- IT Onsite Support
- Windows 10/11
- Microsoft Office
- M365
- Network Structures
- LAN/WLAN
- Patching
- Hardware Components
- Server Room Support
- Data Center Support
- Smart Hands
- Hands & Eyes
- Ticketing Systems
Languages: German
Job description
Seeking an IT Onsite Technician for hands-on support in the Windows client environment and standardized data center tasks. The role involves hardware setup, user support, software installation, and troubleshooting.
Project overview
For our client, we are looking for a reliable and pragmatic IT Onsite Technician (m/f/d) to support the operational IT environment in the Hof (Saale) OR Erlangen region (location freely selectable), starting immediately or by December 1st at the latest.
The focus is on practical, hands-on support in the Windows client environment as well as standardized support activities in the data center/server room.
Responsibilities
Skills
What we offer
Payment term shortening: Attractive opportunities to shorten your personal payment term. Simple credit system: No more time-consuming invoicing needed. Settlements without detours: Fast, reliable fee payment. Digital signature process: Conclude project contracts using electronic signatures.
- Setup, dismantling, cabling, and commissioning of workplace hardware (PCs, laptops, monitors, docking stations, peripherals)
- Support and troubleshooting of Windows clients (Windows 10/11) in direct user support on-site
- Installation, configuration, and rollout of standard software
- Hardware replacement and error diagnosis for defective end devices
- Support for basic tasks in the server room / data center
- Rack mounting, patching of network cables, and visual inspection of server/network components according to specifications
- Support for remote administrators (e.g., device restarts, inserting media, status LED checks)
- Processing and documentation of incoming incidents and service requests in the ticketing system.
- Maintenance of the IT asset database (asset management, inventory, and storage)
- Solid practical experience in IT on-site support / onsite service
- Confident handling of Windows client operating systems (Win 10/11) and common Microsoft Office / M365 applications
- Basic understanding of network structures (LAN/WLAN, patching) and hardware components
- Initial experience with simple tasks in the server room/data center is an advantage (Smart Hands / Hands & Eyes)
- Experience with standard ticketing systems
Project details
- Start: 01.12.2026
- Duration: unbefristet
- Location: 91052 Erlangen, DE
- Languages: German
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