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IT Service & Support Engineer | 60% Remote | Cologne

Original title: IT Service & Support Engineer (m/w/d) | 60% Remote | Köln | MMA15095

Constaff GmbH · Köln, Deutschland, Germany · Hybrid · Senior

  • Köln, Deutschland, Germany · Hybrid
  • 12 Monate
  • German

Indexed (2 weeks ago) · refreshed constantly

Start
ab sofort
Duration
12 Monate
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
Senior
Reference
3059481

Required skills

Languages: German

Job description

Seeking an IT Service & Support Engineer for a 12+ month project in Cologne, starting October 2026. The role involves network configuration, remote support, and problem analysis.

Responsibilities

  • Configuration and operation of complex networks (WAN, LAN, WLAN, BLE) with Aruba/HPE components
  • Remote and telephone support for colleagues and on-site service providers, problem analysis, and infrastructure expansion
  • Identification of structural problems and optimization to reduce incident volume
  • Creation of application documentation and reports
  • Execution of quality reviews
  • Collaboration with the Product Owner and departments to coordinate technical requirements and business processes

Requirements

Due to client specifications, a project-related employment is assumed.

Do you have time and interest in an exciting project?

Then we look forward to hearing from you!

Contact:

Michelle Maggio

Expert Candidate Relations

_____

Constaff GmbH - 100%OpenBook. Honest. Competent. Transparent.

  • Experience with routers, switches, access points, and other network devices
  • Confident use of network analysis tools (e.g., Ping, Traceroute, Network Analyzer) for error diagnosis
  • Very good knowledge of the required system landscapes Atlassian, JIRA, Confluence
  • Good knowledge of MS Office, Excel, and MS Teams
  • Experience with TCP/IP, DNS, and DHCP, and IP addressing
  • Strong communication skills and ability to convey technical content understandably
  • Very good German and good English skills

Project details

October 2026

12 months +

Cologne

Project ID: 15095

Application Deadline: 02.11.2026

Dear Network,

We are looking for an IT Service & Support Engineer for our client in Cologne.

https://www.constaff.com/projektbeschreibung/?positionID=15095

  • Start: ab sofort
  • Duration: 12 Monate
  • Remote: hybrid
  • Location: Köln, Deutschland, DE
  • Languages: German

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