Required skills
- IT Infrastructure Support
- Hardware Setup
- User Support
- Ticket Management
- On-site Support
- On-call Duty
- SLA Management
- Hardware Installation
- Troubleshooting
- Workstation Setup
- Device Replacement
- IT Service Management
Languages: German
Job description
Seeking an IT Service Technician for nationwide onsite support and on-call duty, involving infrastructure maintenance, hardware setup, user support, and ticket management.
Project overview
- Support and maintenance of the IT infrastructure at the respective locations
- Setup, configuration, and commissioning of PCs, notebooks, and peripheral devices
- Installation, replacement, and connection of IT hardware
- Cabling and technical setup of workstations
- Performing function tests, error analysis, and resolving simple technical faults
- Supporting users with IT-related problems
- Processing and documentation of tickets and fault reports
- Recording and documentation of serial numbers and device data
- Carrying out hardware rollouts, workstation relocations, and device replacements
- Dismantling, packaging, and return of replaced or defective hardware
- Responding to incoming fault reports within the agreed SLA
- Performing necessary on-site service calls during on-call duty
Project details
- Start: 2026-11
- Duration: 1 Monat
- Remote: onsite
- Location: heiligenhaus, Deutschland, DE
- Languages: German
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