IT Support On-Call Data Center

Project overview

We are looking for experienced IT support professionals for on-call duty at data center locations. You will be the first point of contact for technical disruptions outside of regular business hours and ensure quick problem resolution according to standardized processes.

Your tasks include receiving and processing alerts, recording status information on-site, performing simple technical measures as instructed, and carefully documenting all work performed. If necessary, you will coordinate the involvement of building services or customer on-call personnel.

The on-call times are daily from 5:00 PM to 7:00 AM, 365 days a year, including weekends and holidays. The shifts are divided among the team. You must be able to reach the deployment location within one hour of being alerted. On-site deployments only occur when necessary or in case of disruptions; otherwise, you will be on call.

We expect a basic technical understanding in the areas of servers, storage, and networks, as well as basic knowledge of climate and air conditioning technology, power supply, UPS, and emergency power generators, as well as fire and intrusion alarm systems. Building management system knowledge is also required. You should be able to safely perform simple technical tasks according to instructions and possess comprehensible documentation skills.

This is a freelance position at a senior level with a duration of 12 months, starting from December 2026. The work is performed entirely on-site at the locations without remote options. Candidates from the region are welcome.

Project details

• Start: 01.12.2026
• Duration: 12 Monate
• Remote: remote
• Location: Moers, Melsungen, DE
• Languages: German