IT Support Specialists - Full-time/Part-time, 6+ Months

Project overview

Dear IT Support Specialists,

We are looking for several IT Support Specialists starting immediately for one of Germany's leading IT consulting firms.

QUICK FACTS:

• Freelance
• Start: ASAP
• Duration: 6+ months
• Capacity: Full-time or part-time, both possible
• Language: German and English
• German business hours

Requirements

Are you interested?

Then please send us your current CV to [contact removed] and let us know your earliest possible start date.

Please include a self-assessment (0-10, 10 = Expert Level) in the following areas with your message:

We look forward to your response and wish you a successful day!

Best regards

Your wynwood tech Team ;-)

• Experience in 1st/2nd level IT support or helpdesk.
• Experience with on-site support, e.g., hardware replacement, cabling, rack & stack, as well as setup of workstations and peripherals.
• Knowledge of Windows 10/11, Active Directory or Microsoft Entra ID, and Microsoft 365.
• Understanding of IT infrastructure and network fundamentals such as LAN/WLAN, TCP/IP, DNS, DHCP, and VPN.
• Familiarity with ticketing tools like ServiceNow or Jira Service Management; knowledge of macOS or Windows Server is a plus.
• 1st / 2nd Level IT Support & Help Desk
• Onsite / Smart Hands Support (f.e. cabling, rack & stack, hardware replacement, peripheral setup)
• End-User Hardware & Workstation Management (f.e. laptops, desktops, printers, mobile devices, AV equipment)
• Operating Systems:
• Windows 10 / Windows 11
• macOS (optional)
• General IT Infrastructure & Networking Fundamentals (f.e. LAN/WLAN, TCP/IP, DNS, DHCP, VPN, switches/patching)
• Identity & Access Management (f.e. Active Directory, Microsoft Entra ID / Azure AD)
• Microsoft 365 / Office 365 Administration (f.e. Exchange Online, Teams, SharePoint, OneDrive)
• Ticketing & ITSM Tools (f.e. ServiceNow, Jira Service Management, Zendesk, Freshservice)
• Remote Support Tools (f.e. TeamViewer, AnyDesk, RDP, Intune) (optional)
• Windows Server Administration (optional)

Project details

• Start: flexible
• Remote: remote
• Location: DE
• Languages: German