Required skills
- ITSM
- Troubleshooting
- Hardware
- Software
- Server Administration
- Network Administration
- PC Hardware
- Laptop Hardware
- Printer Hardware
- Telephony
- CMDB
- ITIL
Languages: German
Job description
The role involves handling IT incidents and service requests, analyzing and resolving hardware and software issues, and configuring IT infrastructure. The administrator will also be responsible for documentation, hardware management, and identifying process improvements.
Project overview
+ Processing of incidents and service requests via ITSM tools
+ Analysis and resolution of hardware and software problems
+ Configuration and deployment of servers, network components, PCs, laptops, printers, and telephony
+ Documentation of IT assets in the CMDB
+ Performing functional checks on hardware and software
+ Performing hardware exchange and decommissioning
+ Needs assessment for laptops and other end devices
+ Identification of potential for process improvement and cost optimization
+ Consideration of the specified IT, data protection, security, and regulatory requirements
Requirements
+ Knowledge of the ITIL framework
+ Strong technical troubleshooting skills
Additional Information:
Project No.: 1084195
Job Type: Location: Start: 10/26/2026 Duration: 8 months
Project details
- Start: 26.10.2026
- Duration: 8 Monate
- Location: DE
- Languages: German
Indexed by 9am's meta-search. You are a job provider? Claim or manage this listing
Found on SOLCOM GmbH