Required skills
- Functional Administration
- Workplace Management
- M365
- Topdesk
- Incident Management
- Test Planning
- User Support
- Change Management
Nice to have:Central Government Experience
Languages: Dutch
Job description
Provide temporary support within the Digital Work Environment domain due to long-term absence of colleagues.
Project overview
Temporary support within the Digital Work Environment domain due to long-term absence of colleagues.
Profile of the suited interim professional:
- Conducting intake interviews with users, project leaders, and service managers to identify needs and discuss change requests
- Providing functional advice to users and key users
- Developing test plans and executing tests for new application and device versions
- Monitoring progress on incidents and escalations
- Communicating with users, such as service notifications and manuals
- Supporting projects, including the onboarding of directorates from other departments
- Handling inquiries via the functional mailbox and Topdesk
- Potentially contributing to the M365 hub
- Minimum of three years of demonstrable experience with functional administration
- Preferably at least one year of experience with workplace management on a functional level
- Experience within the Central Government is a plus
- Enthusiastic, team-oriented, and organizationally sensitive attitude
Project details
- Start: flexible
- Duration: 6 months
- Location: Den Haag, North-Holland, South-Holland, NL
- Rate: 75-75 EUR/h
- Languages: Dutch
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