Required skills
Languages: Dutch
Job description
Seeking a temporary Functional Administrator for the Digital Work Environment domain to support the team due to colleague absence. Responsibilities include user intake, advising on functional issues, testing, incident handling, and user communication.
Project overview
The assignment concerns temporary support within the Digital Work Environment domain due to long-term absence of colleagues.
Profile of the suited interim professional:
- Conducting intake interviews with users, project leaders, and service managers to inventory wishes and change requests
- Advising users and key users on functional issues
- Preparing test plans and testing new application and device versions
- Handling incident reports and escalations
- Providing user communication, including service announcements and manuals
- Supporting projects, including the onboarding of directorates from other departments
- Handling user requests via the functional mailbox and Topdesk
- Participating in the M365 hub meeting
- Minimum of three years of demonstrable experience with Functional Administration
- Minimum of one year of functional experience with workplace management
- Proven work experience within the Central Government
Project details
- Start: flexible
- Duration: 6 months
- Location: The Hague, North-Holland, South-Holland, NL
- Languages: Dutch
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