Mid-level Azure and Entra ID Support Team Member

Project overview

The service desk supports teams in security, privacy, identity & access management, infrastructure & devops, and account management.

Profile of the suited interim professional:

• Handling and resolving incidents, information requests, and service requests within the IAM, infrastructure & devops, and account management teams
• Managing technical and administrative onboarding and offboarding of clients
• Implementing and monitoring changes within the involved teams
• Drafting, monitoring, and following up on security and privacy policies, standards, procedures, and guidelines based on verbal input
• Collaborating with and supporting internal stakeholders and employees
• Proven experience within the Belgian energy market
• Experience with Azure DevOps
• Familiarity with PKI (Public Key Infrastructure)
• Work experience with IT networks, such as IP addresses, subnets, firewalls, routing, and DNS
• Experience with technical configuration and management in Azure
• Experience with technical configuration and management of Microsoft Entra ID / Azure AD, beyond just user and access management
• Experience with drafting, monitoring, and executing technical or operational processes and procedures
• Knowledge of and experience with ITIL
• Good collaboration in a team and independent, proactive working
• Experience with developing automations, for example via PowerShell, is a plus
• AZ-900 certificate (Azure Fundamentals) is a plus
• English language proficiency at CEFR level C1
• Dutch or French at CEFR level C1
• Experience with ServiceNow and/or TOPdesk is a plus
• Microsoft certification such as MS-500, AZ-500, SC-100, SC-300 or SC-900 is a plus
• Knowledge of both French and Dutch

Project details

• Start: flexible
• Duration: 24 months
• Location: Brussel, Flemish Brabant, Brussels, BE
• Languages: Dutch