Required skills
- Customer Management
- Stakeholder Management
- Service Improvement
- Enterprise Environments
- Communication Skills
- Collaboration Skills
- Network Services Management
- Technical Escalation
- Project Management
- Cisco Technologies
- Palo Alto Networks
- Fortinet
Languages: German
Job description
We are looking for experienced network and infrastructure experts to join a client's transformation program. The role involves leading network services, acting as a technical escalation point, and managing projects within complex enterprise environments.
Project overview
Service Description
We are looking for experienced network and infrastructure experts who enjoy tackling complex challenges, driving service quality, and supporting enterprise environments where reliability and performance truly matter.
If you are passionate about network technologies and want to contribute to transformation programs for leading international organizations, we would welcome the opportunity to connect with you.
Requirements
We welcome applications from professionals who bring the following:
Nice to have - Preferred Certifications
Nice to have - Technologies
About the Client
- Strong customer and stakeholder management skills
- Passion for excellent service and continuous improvement
- Experience in complex and dynamic enterprise environments
- Excellent communication and collaboration skills, both on-site and in diverse teams
- Fluent command of the local language is mandatory, good English skills are required
- Hybrid work model with 3 days on-site presence – activity at the customer's location
- Take on the leadership role as Network Services Manager – including all aspects of own locations
- Act as the technical escalation point of contact for all high-priority incidents
- Guide the team in problem resolution and support collaboration between international and local technical teams
- Drive business projects and LCM for own locations; involve local teams and L2/L3 technicians in project implementation
- Take responsibility or function as a project/program manager
- Report on project progress, SLAs, and operations. Participate in monthly, weekly, and daily meetings with customers and internal stakeholders
- Discuss and obtain customer approval on financial aspects, including project budgeting, SLA penalties, invoicing, etc., in coordination with central departments for invoicing, reporting, finance, and other team members
- Active Cisco CCNP / CCIE
- Fortinet NSE
- Palo Alto PCNSA / PCNSE
- Cisco network technologies
- Palo Alto Networks
- Fortinet
- Aruba Networks
- VPN and remote access solutions
- Management of enterprise LANs and WANs
- Routing, switching, and DDI
- Wireless network technologies
- Firewall and network security concepts
- Capacity and performance management
- Strong troubleshooting and analysis skills
Project details
asap for approx. 6 months
Utilization: 100%
Onsite: 60% in Stuttgart, or Düsseldorf
Offsite: 40%
Contract Type: Contracting
- Start: flexible
- Remote: hybrid
- Location: Stuttgart, Deutschland, DE
- Languages: German
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