Required skills
- ArcGIS Enterprise
- FME Flow
- ITIL
- Change Management
- Incident Management
- Problem Management
- Release Management
- Deployment Pipelines
- Azure DevOps
- Cloud Operations
- Hybrid Cloud
- Web Application Operations
- API Operations
- Database Operations
- Monitoring
- Logging
- Troubleshooting
- IT Security
- Access Control
- Role-Based Access Control
Languages: German · English
Job description
We are looking for an Operations Engineer to be responsible for the setup and operation of a company-wide GIS platform, ensuring its stability, security, and performance. This role involves developing a robust operating model, including monitoring, KPIs, and incident, problem, and change management.
Project overview
We, emagine GmbH, are looking for an Operations Engineer to be responsible for setting up a company-wide GIS platform. You will be responsible for the stable, secure, and high-performance operation of the platform. This includes overseeing the development of a robust operating model, monitoring, KPIs, and incident, problem, and change management.
Responsibilities
- Operation, monitoring, and further development of the platform (ArcGIS Enterprise, FME Flow, integration and data platforms)
- Integration of ArcGIS, FME Flow, databases, interfaces, and deployment pipelines into the IT landscape
- Provision and administration of central platform services for internal and external users
- Ensuring availability, handling incidents, problems, and changes according to ITIL
- Development, documentation, and optimization of operational, support, and administration processes
- Error analysis with sustainable solutions for greater stability
- Support for business departments, geodata managers, and projects
- Management of external service providers and adherence to service levels
- Close collaboration with architecture, infrastructure, IT security, and development
Requirements
Ideally:
The position is based in Berlin. Approximately 80% remote and approximately 20% on-site are planned.
- Successfully completed university degree or successfully completed vocational training in computer science, geoinformatics, business informatics, or a comparable qualification
- Several years of professional experience in operating business-critical applications
- Sound knowledge of change, incident, problem, and release management (ITIL)
- Demonstrable experience with GIS platforms (ideally ArcGIS Enterprise) and good knowledge of FME Flow / FME Form
- Experience with pipelines and deployment processes (ideally Azure DevOps)
- Operation of modern IT platforms: Cloud/Hybrid, web applications, APIs, interfaces, relational databases
- Monitoring, logging, and troubleshooting of complex systems
- Understanding of IT security concepts as well as authorization and role models
- Fluent German and English skills
- MS Azure and MS SQL Server
- Monitoring tools such as Splunk, PRTG, Grafana, Prometheus
- Scripting and automation with PowerShell or Python
- Experience in the energy industry and/or in the KRITIS (critical infrastructure) environment
Project details
- Start: flexible
- Duration: > 12 months
- Remote: hybrid
- Location: Berlin, Germany, DE
- Languages: German, English
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Found on portal.emagine.org