Required skills
- IT Support
- L2 Support
- Network Support
- Hardware Troubleshooting
- IMAC
- Smart Hands
- Virtualization Support
- Cisco
- Active Directory
- Windows
- Windows 10
Languages: French
Job description
We are looking for a freelance L2 IT support technician to provide monthly on-site support and comprehensive assistance to our users.
Project overview
Hello,
We are looking for a freelance L2 IT support technician to provide monthly on-site intervention and comprehensive support to our users.
Your main missions:
Incident management and user troubleshooting (workstation, peripherals, network).
Proximity support (on-site) and daily request handling.
IMAC services: installations, moves, additions, changes, decommissioning of equipment.
Coordination and monitoring of operations (planning, hardware, closure).
Smart Hands Support:
On-site diagnostics, infrastructure deployment assistance, hardware replacement, escalation and communication procedure monitoring.
Coordination with OEMs for repairs.
Support for virtualized environments.
Profile sought:
Experience in proximity support / L2 technician.
Autonomy, reliability, good communication.
Ability to work alone on-site and represent IT support to users.
If you are available 1 day per month and are looking for a regular assignment, send us your information or profile.
We will be happy to collaborate with you!
Project details
- Start: ASAP
- Duration: 12 mois (renouvelables)
- Location: 41000 BLOIS, FR
- Languages: French
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