Product Specialist

Project overview

Assignment Description

As an IAM Building Block Product Specialist, you are central to both the daily management and further development of the IAM chain. You primarily manage continuity and also contribute to the optimization of technical operations within a complex ICT environment, continuously ensuring the reliability, continuity, and security of systems. Thanks to your experience within complex ICT chains, Identity & Access Management, and security, you ensure that processes not only run efficiently but also demonstrably comply with relevant laws and regulations and standards such as ISO 27001, BIO, and NIS2.

In daily operations, you coordinate activities with other product specialists, set priorities, and monitor the quality of the infrastructure. Continuity is primarily your responsibility. You manage the operations team, motivate and guide multidisciplinary teams, and ensure effective collaboration between administrators, designers, developers, project leaders, suppliers, and stakeholders. You also organize and facilitate knowledge transfer. You ensure that 'delivery,' meaning project work, is clearly delegated, operational processes are tightly controlled, and progress is monitored.

Even in dynamic or complex situations, you maintain an overview and make quick, well-considered decisions during technical disruptions or impending congestion, taking responsibility for both temporary and structural solutions. You also play a central role in bringing together different departments and expertise into one integrated IAM unit. You help facilitate the transition to new technologies, co-manage the phasing out of existing legacy solutions, and specifically monitor the progress of teams and project work.

With a keen eye on the roadmap and strategic objectives, you ensure that all activities contribute to a future-proof and consistent development of the IAM chain.

Within an Agile work environment (Scrum), you introduce new projects and stories into sprint and release planning. You maintain an up-to-date product backlog, perform risk and value assessments, and ensure that user stories are complete and ready for development, including clear descriptions and acceptance criteria. During execution, you monitor progress in tooling such as Jira and Azure DevOps, identify blockages, and coordinate appropriate mitigations. In review and acceptance phases, you facilitate that deliverables meet the predefined requirements and governance frameworks.

You excel at systematically gathering and structuring information from both technical and business domains. You can clearly translate complex matters into understandable advice, carefully weighing interests and setting priorities. You document agreements in accordance with applicable process and governance frameworks, standardize operational work processes, and provide input for management reports on reliability, continuity, and progress.

With proactive planning and transparent reporting, you ensure timely adjustments, smooth knowledge transfer, and streamlined execution of both projects and management activities.

In short, you are a decisive and connecting professional who combines operational leadership with strategic insight. You focus on quality, continuity, compliance, and collaboration, ensuring that the IAM chain continues to function efficiently, securely, and future-proof.

Background of the assignment

Within JIVC, the Generieke IT & Infra department exists, and together with the other departments of functional and operational IT, it is the Defense supplier of complete systems, applications, trainers, and simulators for the armed forces in the relevant domain. Based on in-depth knowledge of business operations, user, and maintenance processes, the department contributes to translating requirements and wishes into concrete specifications for IAM software. The department is also responsible for maintaining these systems.

As an IAM Product Specialist, you are responsible for managing, optimizing, and ensuring the continuity of the IAM chain. You possess a combination of technical expertise, organizational skills, and strong communication.

IAM and ICT Chain Knowledge: Candidate has experience with IAM processes and complex ICT chains, including integrating different domains within the IAM chain. SailPoint knowledge is a plus.

Project and Priority Management: Experience in coordinating activities and planning according to (test) release and management calendars. The candidate must be able to set priorities, especially in busy or problematic situations, and maintain an overview of multiple processes simultaneously.

Process Management: The candidate must be able to optimize work processes and make well-considered decisions that contribute to the stability and efficiency of the IAM chain.

Advising: The candidate must be able to provide clear and effective advice to various stakeholders, both technical and non-technical, and be able to convey complex technical information understandably.

Collaboration: Strong collaboration skills are required. The candidate must be able to work effectively with internal teams, suppliers, and other stakeholders to achieve common goals and ensure the quality of the IAM chain.

Quality Control and Compliance: Candidate ensures high-quality standards, ensures compliance with internal and external requirements, and actively contributes to the continuous improvement of processes and the IAM chain with continuity as a central focus. He/she maintains an overview in dynamic environments, ensures process frameworks, and creates test plans to support qualitative and reliable processes and systems, and coordinates tests to guarantee them.

Results-Oriented Work: Experience working according to the Agile methodology and a focus on achieving goals. The candidate must be able to optimize processes and continuously strive for improvement of the technical operation.

Team and Functional Management: The candidate must have experience in managing and supporting administrators and team members, providing functional guidance within operational frameworks, and the ability to enthusiastically engage and motivate the team to achieve goals together.

In the role of IAM Building Block Product Specialist, you will work closely with various disciplines to ensure the quality and efficiency of the IAM chain. You will coordinate with the Head of Department and Unit Manager regarding team deployment, performance, and necessary resources, and with the Product Owner regarding operational frameworks, costs, and lead times. Together with the Technical Responsible Person and Designers, you will work on the technical setup of building block functionality and define guidelines for applications and infrastructures.

You will coordinate the execution of tasks with Administrators and Planners, and ensure alignment of activities with (Sr) Product Specialists, (Sr) Project Leaders, and (Sr) Project Managers. Additionally, you will work with Developers on the technical realization of applications and building blocks, and with Testers to ensure the quality of solutions through thorough testing and quality checks. You will also collaborate with Process Support staff on optimizing operational processes.

Responsibilities

Wishes

Candidate preferably has demonstrable work experience with IAM (Identity Access Management).

Candidate possesses excellent communication and leadership skills and has extensive experience in connecting technical and business stakeholders, managing multidisciplinary teams, and coordinating management and projects within complex IAM environments. He/she monitors the roadmap, governance, and quality, translates input into clear frameworks and documentation, and drives continuous improvement, transitions, and organizational change. The candidate takes initiative and responsibility, ensures continuity and stability, and acts decisively in case of technical disruptions or complex situations.

Candidate preferably has more than demonstrable work experience with the requested role within the eCF profile and assignment description.

Additional Information

Hybrid work: The frequency is an estimate, provided the work allows. Agreements regarding working from home are always made in consultation with the requester. Frequency of days working from home: 2

On-call services: No

• Research and interpret business requirements
• Determine solution orientation
• Align the solution with the technical architecture
• Identify potential technical design risks
• Oversee built-in quality
• Work within the budgetary framework to validate the financial impact of design decisions
• Identify opportunities for innovation
• Route planning for technology plans

Requirements

eCF Profile: Solution Designer

Reference Area: D.10 Information and Knowledge Management

This assignment is based on the European e-Competence Framework (e-CF). This is a European standard for describing IT competencies and the associated level of responsibility. The eCF profile indicates which competencies and at what level (e-1 to e-5) are expected from the candidate. We expect candidates to clearly demonstrate these competencies in their CV. This can be done by describing for each relevant assignment or position:

CVs in which the required eCF competencies are not demonstrably present cannot be fully assessed for suitability.

Candidate has at least 3 years of demonstrable work experience with the chosen eCF profile and a similar role.

General description of competence area and levels

Identifies and manages structured and unstructured information, taking into account information dissemination policies. Creates information structure to enable exploitation and optimization of information. Understands the right tools that can be used to create, extract, maintain, renew, and disseminate business knowledge to benefit from the information item.

Summary of task and mission

Provides the translation of business requirements into end-to-end IT solutions. Defines and designs solutions in line with the technical architecture that meet business requirements and support change.

• the role the candidate fulfilled
• the tasks and responsibilities involved
• the extent to which these align with the required eCF competencies and level

Project details

• Start: 2026-12-31T23:00:00
• Location: Huis ter Heide Utrecht, NL
• Languages: Dutch