Program Manager / ServiceNow Project Lead

Project overview

For an exciting client in the healthcare industry, I am currently looking for a freelance Program Manager / ServiceNow Project Lead.

Responsibilities

• Steering and management of a ServiceNow project in an enterprise environment
• Use and management of ServiceNow documentation (e.g., CSM documents)
• Project planning and progress tracking with ServiceNow PPM
• Management of Risks, Issues, Decisions, Actions, and Changes (RIDAC)
• Conducting and moderating status reporting meetings
• Creation and maintenance of kick-off presentations
• Responsibility for financial and budget reporting
• Close collaboration with internal and external stakeholders
• Steering of GBS-relevant topics and corresponding communication to the stakeholder network

Requirements

Does this sound like you? Then I look forward to receiving your CV including your hourly rate.

Best regards

Maria Reiter

SThree recruitment consultancy is managing the advertised position on behalf of their client.

• Several years of experience in leading or managing IT projects
• Experience in complex enterprise environments with numerous stakeholders
• Very good knowledge of project management methods and governance processes
• Experience in reporting to management, steering committees, or steering committees
• Demonstrable experience in handling project risks, escalations, and decision-making processes
• Experience in budget and financial management within projects
• Experience with ServiceNow-based project environments
• Fluent German and English language skills

Project details

• Project Duration: From immediate effect until the end of 2027
• Workload: Full-time (40 hrs./week)
• Location: Bad Homburg
• Remote Share: 95% Remote, individual on-site appointments every few weeks
• Skill Level: Senior
• Project Language: German & English
• Start: 19/10/2026
• Remote: hybrid
• Location: Bad Homburg vor der Höhe, Hessen, Deutschland, DE
• Rate: 5-10 EUR/h
• Languages: German