Required skills
Nice to have:Frisian Language
Languages: Dutch
Job description
As a Quality Officer/Civil Affairs Specialist, you will contribute to the quality of election services. You will perform audits, analyze and improve processes and policies, conduct self-evaluations, and advise colleagues and citizens.
Project overview
As a Quality Officer/Civil Affairs Specialist, you will contribute to the quality of the service around the elections.
Profile of the suited interim professional:
- Performing audits and analyzing and improving processes and policy
- Performing the annual self-evaluations BRP and travel documents together with fellow quality officers
- Advising and coaching colleagues in the area of the BRP
- Advising citizens in an accessible and positive way
- Completed HBO (University of Applied Sciences) education BRP Specialist and BRP Quality
- At least 10 years of work experience in a comparable position at municipalities
- At least 5 years of practical experience with iBurgerzaken
- Understanding Frisian (pre)
- Experience with case-based working (pre)
- Willingness to align working days with the busyness in a certain period (pre)
Project details
- Start: flexible
- Location: Friesland, Groningen, Friesland, Drenthe, NL
- Rate: 105-105 EUR/h
- Languages: Dutch
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