Required skills
Languages: French
Job description
Seeking a SAP ECOM Support Engineer to join the order orchestration team for Decathlon's e-commerce supply chain. The role involves supporting users, analyzing tickets and incidents, and participating in solution transformation.
Project overview
Context
The SAP ECOM team is responsible for supporting e-commerce order orchestration for the Decathlon supply chain, as well as all e-commerce related processes on Decathlon's SAP system. Currently in a phase of transforming our solutions, we are looking for a support engineer profile to actively participate in improving our support and assist users on a daily basis.
Missions
Tools & Environment
Working Conditions
- Analysis and management of user tickets / bugs up to the creation of the corrective JIRA ticket
- Testing the corrective solution and monitoring its deployment
- Participation in workshops with other teams
- Analysis and management of incidents
- Implementation of monitoring solutions or control towers
- Monitoring of indicators
- SAP MM (confirmed level)
- SAP SD (confirmed level)
- API (confirmed level)
- KAFKA (confirmed level)
- Fluent English (spoken and written)
- Mission for Decathlon
- International context requiring a good level of English
- Autonomous, organized profile, with good interpersonal skills and the ability to develop skills in new technologies
Project details
- Start: flexible
- Remote: hybrid
- Location: Villeneuve-d'Ascq, France, FR
- Languages: French
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