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SAP EWM Functional Support / AMS Consultant (L2/L3)

Confidential · Sweden · On-site · Senior

  • Sweden · On-site

Indexed (4 days ago) · refreshed constantly

Start
flexible
Work mode
On-site
Contract
Freelance / B2B
Seniority
Senior
Reference
TRCI-26-06256

Required skills

Job description

Contract role in Västerås for a 6–8 years SAP EWM functional consultant to provide L2/L3 AMS support and continuous improvements. The consultant will handle incidents/requests/problem management with RCA and SLA ownership, support releases/transports/changes, and translate warehouse business requirements into SAP EWM solutions. The scope includes solution en

Project overview

Contract role in Västerås for a 6–8 years SAP EWM functional consultant to provide L2/L3 AMS support and continuous improvements. The consultant will handle incidents/requests/problem management with RCA and SLA ownership, support releases/transports/changes, and translate warehouse business requirements into SAP EWM solutions. The scope includes solution enhancements, SIT/UAT/regression testing support, functional specifications, and integration support between SAP EWM and S/4HANA/ECC plus warehouse automation and execution systems (MES, MFC, AMR, 3PL/TMS).

Strong documentation and knowledge transfer are expected, with a focus on automation/innovation and operational excellence in AMS.

Responsibilities

  • Provide L2/L3 support for SAP EWM incidents, service requests, and problem management.
  • Analyze and resolve production issues within agreed SLAs.
  • Conduct root cause analysis and implement preventive measures.
  • Support release management, transport activities, and change requests.Business Process Consulting
  • Understand warehouse business processes and translate business requirements into SAP EWM solutions.
  • Recommend process improvements to increase warehouse efficiency and automation.
  • Collaborate with warehouse operations, supply chain, and manufacturing teams.Solution Design & Enhancements
  • Design and implement SAP EWM enhancements and continuous improvement initiatives.
  • Support testing activities including SIT, UAT, and regression testing.
  • Prepare functional specifications and coordinate with technical teams.Integration Management
  • Support integrations between SAP EWM and: o SAP S/4HANA / ECCo MES Systemso Material Flow Control (MFC)o Automated Mobile Robots (AMR)o Warehouse Automation Systemso Third-party logistics and transportation systemsDocumentation & Knowledge Transfer
  • Create and maintain process documentation, SOPs, and support manuals.

Requirements

  • SAP EWM functional support (L2/L3) for incidents, service requests, and problem management
  • Production issue analysis and resolution within SLAs
  • Root cause analysis (RCA) and preventive/corrective actions
  • Warehouse business process understanding and process consulting in warehousing/logistics
  • SAP EWM solution design and functional enhancements (continuous improvement)
  • Release management support, change requests handling, and SAP transport activities
  • Testing support: SIT, UAT, regression testing
  • Functional specification writing and coordination with technical teams
  • Integration support involving SAP EWM and SAP S/4HANA or SAP ECC
  • Documentation: process documentation, SOPs, support manuals; knowledge transfer to users/support teams

Project details

  • Start: flexible
  • Remote: onsite
  • Location: Sweden, SE

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