Job description
Project overview
User Researcher
Clearance required: SC eligible
Interview process: Tech IV
Project details
Sector: Public
End User: Client
IR35 Status: PAYE via Umbrella company only
Job Description:
User researcher - Government Digital and Data Profession Capability Framework
A user researcher is usually Embedded in a multidisciplinary team and responsible for planning and carrying out user research activities. At this level, you will be expected to work independently on a team.
Skill
Description
Agile research practices
You can:
understand and explain the benefits and limitations of agile working
design and conduct your research so the findings can be Embedded into an agile workflow
understand and work with the different roles in a multidisciplinary digital team to plan and do user research
Analysis and synthesis
understand how to apply basic techniques for the analysis of research data and synthesis of findings
effectively involve your team in analysis and synthesis
present clear findings that colleagues can understand and use
Inclusive research
understand the diversity of users of government services and the need to make services usable and accessible for everyone
work with colleagues to include many kinds of users in appropriate research activities
Research management, leadership and assurance
ensure research has a clearly defined scope and purpose
get advice or support from someone more experienced when you need help to ensure research is defined before it starts
build your understanding of good practice standards for user research
improve your practice through reflection and feedback
Stakeholder relationship management
identify important stakeholders and communicate with them clearly and regularly
tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs
build and reach consensus with stakeholders
work to improve stakeholder relationships using evidence to explain decisions
User research methods
plan and conduct a user research project, with support
understand when to use basic user research methods and how to apply them correctly
effectively involve your team in research activities
User-centred practice and advocacy
describe and use a range of user-centred practices
advocate for the user by sharing research insights on user needs and changing user behaviour with your team
- Start: ASAP
- Duration: 6 months
- Location: Remote, UK, GB
- Rate: 93-93 EUR/h
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