Scrum Master & Agile Coach

Project overview

For our client, the Swedish Police Authority, we are looking for a consultant for the assignment below:

Assignment Description:

Do you want to be part of driving the agile transformation within the Swedish Police Authority? We are looking for an experienced and engaged Scrum Master and Agile Coach who wants to take a key role in developing our teams and ways of working within the Personal Documents section.

The Personal Documents section within the Police's IT department is responsible for developing the IT support for the application and issuance of travel documents and identity documents with associated peripherals such as biometric stations, national passport readers, and receiving applications for travel documents from foreign authorities. The IT department is also responsible for the agreement entered into with an external supplier for the production of travel documents.

Furthermore, the IT department maintains a PKI infrastructure for issuing travel documents and for exchanging its public parts with stakeholders in other countries.

The Swedish Police Authority has been tasked by the government to implement a national ID card with associated e-identification. This means that the Swedish Police Authority will be the responsible issuer and provider of a national e-identification, which involves developing the IT support that enables individuals to access and interact with electronic services in Swedish society. For the above reasons, we are now seeking reinforcement for the Personal Documents section.

About the role

In this combined role, you will act as Scrum Master for one or more teams within the section and in parallel act as an agile coach for the entire section. You will also drive and support the coordination of assignments/deliveries between groups. How to identify dependencies, create clear prioritization, and facilitate dialogue between different groups and planning. You will also be able to coach and support other scrum masters in other teams, as well as train teams in agile development methodology, adapted to what works within this business and authority.

You have insight into the human and cultural challenges that can arise in teams developing technical solutions for business-critical needs, such as travel and identity documents. You are open to change and have an eye for what needs to be done/changed, are attentive to needs, and are driven by creating high-performing, self-sufficient teams. You lead agile ceremonies, facilitate workshops, and drive change work together with the section management. By inspiring and educating in agile principles, you contribute to a culture of collaboration, learning, and continuous improvement.

You will be a central player between product owners, group managers, assignment managers, other team members, and the business. You have a deep understanding of agile principles and their application and can easily adapt your communication depending on whom you are talking to, regardless of position, role, background, and prior knowledge of the agile framework.

Work tasks

Role Description

A Scrum Master largely functions as a coach for a development team working according to agile methods. Examples of tasks include ensuring process compliance, coordinating communication between different actors, and ensuring that the project is driven towards set goals.

Experience

• Coach teams in agile methods such as Scrum, Kanban, and Scrumban.
• Identify and remove obstacles to the team's progress.
• Ensure focus on the iteration's goals and promote transparency towards stakeholders.
• Lead retrospectives, PI planning according to SAFe, and other agile ceremonies.
• Drive change management related to culture, values, and ways of working.
• Collect data to measure and analyze team performance to identify areas for improvement.
• Work with team development.
• Act as a communication bridge between teams, management, and stakeholders.
• Knowledge – high competence in the relevant area
• Experience – 4-8 years of experience in the field. Has participated in or performed several similar assignments in the relevant area with high quality. Is a role model for other consultants at a lower level.
• Leadership – takes responsibility for a sub-area, can lead a small group
• Independence – can work independently

Requirements

Meritorious Competence (Should-haves):

Start Date: 2027-01-04 or as soon as possible after approved background check

End Date: 2028-01-17

Option for extension: Yes, there is a possibility for extension

Please apply directly through our system with:

Note that the application must be linked to a company account in Verama for the bid to be accepted.

NOTE! Please ensure that the bid is complete with all requested attachments when submitting the bid. No attachments will be received afterwards via email. If you need to make a correction, you must submit a new bid in Verama before the application deadline has expired.

Security Process:

The Swedish Police Authority places high demands on consultants' security and confidentiality awareness. A security assessment with a background check and the signing of a security protection agreement according to the Security Protection Act (2018:585) may be carried out by the consultant and/or the consultant's employer before the Assignment Agreement can take effect. The security assessment is financed by the subcontractor. In some cases, Swedish citizenship is required.

Financial Control:

To ensure stability, the supplier must submit a financial background check via UC showing the company's risk class. If a subcontractor (UL) is engaged, a separate check must also be attached for them. All certificates submitted for verification must not be older than three months from the last bid submission date.

Bid Evaluation: (Ework makes the selection)

Ework will make an initial selection and present bids to the client for final evaluation.

Interview:

The consultant/supplier may be called for an interview if necessary to confirm qualification requirements.

Questions:

If you have questions regarding the assignment, please contact the assignment manager. We appreciate if any questions are communicated via email as they often need to be forwarded for confirmation with the client.

Contract Terms:

The terms for the assignment will be based on Ework's framework agreement with the client. Please refer to the terms in the attachment "Swedish Police Authority's Supplier Agreement", see "Documents/Links".

Last application date:

2026-11-02

• At least 5 years of experience in agile work as a Scrum Master, the experience must have been acquired during the last 7 years.
• At least 3 years of documented experience as an Agile Coach and change management with agile methods (show with reference assignments), the experience must have been acquired during the last 6 years. The experience must be presented through reference assignments where the consultant's role, assignment period, responsibilities, implemented change initiatives, and results are clearly stated. The reference assignments must show that the consultant has practical experience in developing agile ways of working and supporting change at the team or organizational level.
• Deep understanding of agile principles and experience in leading agile development teams.
• Documented experience in the role of Scrum Master, Agile Coach, Project Manager, or similar, having led at least three change management projects or assignments.
• Proven experience with agile methods, preferably demonstrated through one or more certifications such as Scrum Product Owner, Scrum Master, or SAFe.
• Documented experience with Jira or similar systems for managing user stories, epics, etc.
• Is an inspiring leader with strong communication skills.
• Documented experience in facilitating workshops and training.
• Has good technical understanding and interest in digitalization.
• Relevant academic degree or equivalent experience
• Experience of agile work within authorities or the public sector
• Your updated CV and skills matrix. Note that these must be in Swedish.
• Reference assignments
• Hourly rate (incl. overhead)
• Information on when you are available to start the assignment
• In the motivation, describe why you are suitable for this assignment
• refer to previous consultant assignments, employment, training, and personal qualities.
• All attachments must be in Swedish
• Financial background check of the company via UC

Project details

• Start: 2027-01-04
• Remote: hybrid
• Location: Stockholm, Sweden, SE
• Languages: Swedish