Job description
Project overview
Join a Banking Salesforce CRM Program as Senior Business Analyst.
100% remote work.
For our client from the banking sector, we are looking for a Senior Business Analyst to join the Corporate CRM Tribe and support the development of a Salesforce-based CRM platform. You will work in an Agile environment, close to business stakeholders and delivery teams, ensuring requirements are clear, consistent and ready for implementation.
Your responsibilities
Requirements (must-have)
Nice to have (optional)
- Collect and refine business requirements for Salesforce CRM development
- Prepare business analysis and conceptual scope documentation
- Deliver pre-implementation analysis and support solution recommendations
- Model processes and flows using BPMN
- Cooperate with Product Owner, developers, QA and business stakeholders in Agile delivery
- Support backlog refinement and maintain analysis artefacts
- Senior-level experience as a Business Analyst (approx. 5+ years)
- Practical knowledge of Salesforce CRM (project/delivery experience)
- Strong analytical skills and experience in creating business analyses
- Ability to define and document the scope of conceptual work
- BPMN knowledge
- Experience working in Agile teams
- Polish – fluent; English – communicative
- Experience in banking / financial services environments
- Experience in CRM transformation programs / corporate CRM platforms
Project details
- Start: flexible
- Remote: remote
- Location: Warszawa, PL
Indexed by 9am's meta-search. You are a job provider? Claim or manage this listing
Found on ITDS