Senior Scrum Master / Agile Coach – SAFe, ITSM, Tech- & Data Focus (R / Go / GitLab)

Project overview

For this project, only applications from employed individuals (from system houses, IT service providers, etc.) are accepted. Freelancers unfortunately cannot be presented to the client. Freelancers are kindly asked to refrain from applying.

The service provider performs the following services independently and self-organized:

Skills

Must-have criteria

Should-have criteria

• Conducting and moderating Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
• Expert advice on identifying potential improvements in agile practices and methods and deriving concrete recommendations for action
• Identification and analysis of risks and problems in agile process structures and development of recommended measures for risk minimization
• Consultation on the methodological preparation and execution of SAFe-specific events such as Inspect & Adapt Workshop, PI Planning, System Demo, and ART Sync
• Professional exchange and consultation with the Release Train Engineer (RTE) on the analysis and optimization of processes and value streams
• Consultation on onboarding new project members and process optimization
• Development and documentation of suggestions for process improvements
• Elimination of obstacles as well as expert advice on possible solution processes, thereby increasing the productivity of agile teams
• Consultation on optimization of cost dashboards (PowerBI)
• M1: at least 2 years of practical experience as a Scrum Master according to Scrum and SAFe and Change Management in IT projects in large German corporations
• Number of references: 2
• M2: Completed university degree in Psychology, Business Psychology, Organizational Research
• Number of references: 1
• M3: Project experience with documentation in GitLab
• Experience level in years: Intermediate (> 3 years experience)
• M4: Experience with ITSM, especially with Incident Management (e.g., with Atlassian Toolsuite or ServiceNow), process management in IT projects of large German corporations.
• M5: Experience in data-based analysis and optimization of technical processes using R or Go
• S1: Project experience in utility companies (EVU)
• Experience level in years: Junior ( 3 years experience)
• S3: Experience with monitoring (e.g., Grafana) in IT projects of large German corporations.
• S4: Experience in applying Design Thinking methods for structured identification of user requirements and development of innovative solution approaches
• Certificates: 1

Project details

• Start: 04.11.2026
• Duration: unbefristet
• Location: 60311 Frankfurt am Main, DE
• Languages: German