Senior Strategic Program Manager

Project overview

Job description

The Strategic Program Manager is responsible for the integral management of complex, organization-wide change programs within IT. These are programs with a strategic impact on multiple departments, chains, and operational organizations, involving both consumers and service providers. Examples include large-scale migrations, platform transitions, sourcing issues, renewal of common facilities, and changes with dependencies on external suppliers.

Main tasks and results

Short addition:

Realizes strategic change programs in the areas of cyber resilience, security, continuity, and risk management, where technology, processes, governance, suppliers, and organizational change are managed integrally.

More clarification:

The role is positioned within the CTO Office within the IT directorate. The programs executed are of strategic importance to the IT directorate.

The Strategic Program Manager falls within the technology cluster:

The Strategic Program Manager is the strategic advisor to the CTO and can represent and/or replace them where necessary in consultations within IT and the Tax Administration. And is therefore a fully-fledged discussion partner for the MT IT.

Job requirements

• Develops the vision, strategy, and roadmap for the program together with clients and stakeholders and translates these into concrete objectives, results, milestones, and success criteria.
• Establishes a programmatic approach and manages governance, planning, dependencies, risks, finances, capacity, and decision-making.
• Leads the coherence between projects, teams, suppliers, and organizational units that contribute to the realization of program objectives.
• Realizes complex transitions and migrations where processes, service delivery, technology, organizations, and contractual agreements must be changed in coherence.
• Ensures alignment between consumers, service organizations, architecture, management, and development organizations, and any external suppliers.
• Manages timely decision-making, escalation management, and problem-solving that threaten the progress or realization of program objectives.
• Ensures that results are achieved in accordance with relevant frameworks for architecture, security, privacy, compliance, continuity, and financial control.
• Monitors the realization of program objectives within the agreed frameworks for time, budget, quality, and risk.
• Implements communication, stakeholder, and change management to create support and achieve sustainable adoption of the changes.
• Coaches project managers and program staff and promotes effective collaboration between the involved organizational units.
• Leads organization-wide programs in the areas of cyber resilience, information security, and digital continuity. Manages the realization of measures resulting from laws and regulations, national frameworks, and standard frameworks such as the Cyber Security Act (CBW), NIS2, and ISO 27001, and translates these into concrete organizational, process, and technological changes.
• Realizes complex change trajectories aimed at increasing the organization's resilience, including supply chain security, identity and access management, platform and infrastructure resilience, crisis preparedness, recovery capability, and security of vital processes and data.
• Ensures coherence between security, architecture, risk, compliance, procurement, management, and development organizations and ensures demonstrable compliance with relevant laws and regulations, standards, and internal frameworks.
• Manages the implementation of measures and improvement programs necessary to meet audit findings, supervisory requirements, risk analyses, and maturity objectives in the field of information security and cyber resilience.
• Is responsible for program management on selected multi-year strategic programs that bring about major complex changes within the context of Directorate IT.
• Provides functional direction to project leaders and program staff from there;
• And has intensive coordination with the actors around the program and the CTO through active stakeholder management.

Requirements

Competencies

Employment conditions

Subcontracting:

This assignment is open to subcontracting candidates. Do you want to offer a candidate? Contact us to gain access to our supplier portal.

Freelance:

Are you a freelancer? Then Randstad Digital offers an attractive alternative for your next assignment with prolance, the freedom of freelancing with the fiscal security of an employment contract. We are happy to discuss the possibilities for your expertise.

Secondment:

Through Randstad Digital, you can work on a secondment basis at the Ministry of Finance. Here you will receive great benefits such as:

Company information

The IT (Information Provisioning) division of the Tax Administration is responsible for delivering all ICT facilities for the processes of the Tax Administration. The IT division Integration Business Services (IBS) Income Tax (IH) provides these facilities in line with the primary process of the Income Tax chain. We work on one of the most business-critical systems in the Netherlands, where many applications are produced and integrated into one working solution by IT IBS Income Tax. Quality is paramount in realizing the products and services for citizens, businesses, and tax administration employees.

To be able to respond quickly and agilely to the wishes of our stakeholders in the future, we continuously invest in the renewal of our products and organize our working methods in such a way that we deliver the desired results in collaboration with many parties. We are preparing and executing large-scale adjustments in the application landscape of Income Tax. We do this on a multi-year basis and in a controlled manner, so that the processes of the Tax Administration that we support can continue to run unimpeded, but are renewed at the same time. This demands a lot from us as an IT organization.

All desired changes in the field of laws and regulations, but also business innovation and modernization of the application landscape must be implemented in a timely manner and by the right parties. and culture The Tax Administration contributes to a financially healthy Netherlands. We do this by levying and collecting taxes fairly and carefully. With this mission, we ensure that there is money in the Netherlands for healthcare, education, and public transport, among other things. Our vision helps us to perform our tasks in an ever-changing society.

The IT organization of the Tax Administration is responsible for and provides ICT facilities. This is partly done by using the expertise available internally, but also by attracting (ready-made) solutions and expertise from the market.

Of course, this vacancy is open to anyone who recognizes themselves in this.

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Roy Vissers

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• Education in information and knowledge management and process improvement at an academic working and thinking level
• Education in and experience with reference models SAFe, IT4IT, and ITSM
• Demonstrable experience in large-scale data center environments; -5 years
• Demonstrable experience in leading complex strategic programs in a VUCA environment (Volatile, Uncertain, Complex, and Ambitious) in the public sector; -7 years
• Proficient in stakeholder management and change management; -5 years
• Perseverance
• Initiative
• Results-oriented
• Collaboration
• Organizational sensitivity
• An excellent salary;
• A contract for the duration of the assignment, with a desire to work towards a permanent contract;
• A thirteenth month's salary or comparable bonus scheme;
• 8% holiday pay;
• 25 vacation days per year based on 40 hours;
• An attractive Pension Plus scheme

Project details

• Start: flexible
• Location: Apeldoorn, Netherlands, NL
• Rate: 120-120 EUR/h
• Languages: Dutch