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Senior Test Manager – CRM Platform & System Integration

Original title: Senior Testmanager (m/w/d) – CRM-Plattform & Systemintegration

Confidential · DE · Hybrid · SENIOR

  • DE · Hybrid
  • asap bis 31.12.2027+
  • German

Indexed (today) · refreshed constantly

Start
flexible
Duration
asap bis 31.12.2027+
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
SENIOR
Reference
#9752

Required skills

Nice to have:JiraZephyrSeleniumTest AutomationPega

Languages: German

Job description

Seeking a Senior Test Manager for a leading German insurance company to oversee the introduction of a new CRM system. The role focuses on strategic test management, coordination, and risk assessment for a complex, time-critical project nearing go-live.

Project overview

Role: Senior Test Manager

Industry: Insurance / Financial Services

For a leading German insurance company, we are looking for an experienced, senior Test Manager.

The focus is on the introduction of a field service CRM system (based on PEGA) with a complex architecture and numerous connected peripheral systems. The project is in a demanding and time-critical phase before the upcoming go-live.

The primary focus of this role is not the operational writing/execution of test cases, but primarily overarching control, structuring, seniority, and assertiveness to coordinate test activities across all interfaces, make risks transparent, and guide the project safely to rollout.

Responsibilities

Test Strategy & Organization: Development, adaptation, and operational implementation of an overarching test strategy, as well as creation of test concepts, test plans, and status reports.

End-to-End Control: Coordination of all test activities (functional, integration, system, E2E, and regression tests) throughout the entire software lifecycle.

Interface Management: Close coordination with business departments, product owners, internal development teams, external service providers, and those responsible for peripheral systems.

Transparency & Quality Assurance: Planning and monitoring of test cycles, test environments, and test resources; conducting quality and risk assessments.

Meeting Moderation & Reporting: Preparation and moderation of test status meetings and defect triage rounds; robust reporting to project/program management and stakeholders.

Prospectively: Support and conceptualization of the test automation strategy (e.g., identification of automatable scenarios).

Requirements

Many years of experience in test management: Demonstrable success in methodically controlling complex software test phases in multi-vendor or multi-system environments.

High Seniority & Leadership: Strong leadership and moderation skills, diplomatic skill, confident demeanor, and assertiveness, even under time pressure.

Stakeholder & Interface Competence: Excellent communication skills and the ability to make complex technical dependencies tangible for business departments and management.

Tool Know-how: Confident use of Jira and Zephyr; knowledge in the area of test automation (e.g., Selenium) and understanding of modern CRM architectures (e.g., PEGA) are advantageous.

Methodological Security: Sound knowledge of common test standards (e.g., ISTQB) and agile methodologies.

Language Skills: Business fluent German, both written and spoken.

Project details

Immediately / As soon as possible

Long-term (with extension option)

Full-time (100%)

Remote with regular on-site days in the Stuttgart / Ludwigsburg area (approx. every 2–3 weeks for 2–3 days)

Project Language: German

  • Start: flexible
  • Duration: asap bis 31.12.2027+
  • Remote: hybrid
  • Location: DE, DE
  • Languages: German

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