Required skills
- UX Research
- Accessibility
- WCAG
- BITV
- EN 301 549
- Qualitative User Research
- Quantitative User Research
- User Interviews
- Usability Testing
- Surveys
Nice to have:Assistive TechnologiesScreen ReadersBankingFinancial Services
Languages: German
Job description
We are looking for a Senior UX Researcher with a focus on accessibility in the banking sector. The role involves understanding user needs and ensuring digital applications are usable for everyone.
Project overview
We are looking for reinforcement in the area of UX Research. Accessibility is the focus. You will find out what users really need and ensure that digital applications are easy to use for everyone.
Responsibilities
- Planning and conducting UX research in the area of accessibility (e.g., user interviews, usability tests, surveys)
- Involving users with different disabilities in research activities
- Analysis and evaluation of existing applications for accessibility (e.g., according to WCAG and BITV)
- Evaluation of results and derivation of concrete recommendations for action
- Preparation of findings in reports and presentations
- Close coordination with UX/UI design, development, and business departments
Requirements
- Demonstrable experience in UX research, ideally with a focus on accessibility
- Very good knowledge of standards and guidelines (WCAG, BITV, EN 301 549)
- Experience with qualitative and quantitative user research methods
- Experience with assistive technologies (e.g., screen readers) is an advantage.
- Experience in banking or financial environment is desirable.
Project details
Asap
Utilization: Full-time
Until the end of 2027 + option for extension
predominantly remote, occasionally on-site in Frankfurt am Main
- Start: flexible
- Duration: 10-12 months
- Remote: hybrid
- Location: Frankfurt am Main, Germany, DE
- Languages: German
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