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Service Designer

Harvey Nash Plc · Lanarkshire, United Kingdom · On-site · Senior

  • Lanarkshire, United Kingdom · On-site
  • 6 months

Indexed (7 days ago) · refreshed constantly

Start
flexible
Duration
6 months
Work mode
On-site
Contract
Freelance / B2B
Seniority
Senior
Reference
3063053

Required skills

Job description

Project overview

We are seeking an experienced Senior Service Designer to play a key role in shaping and delivering an enhanced support model for our clients Corporate Operations.

Working within agile, multidisciplinary teams, you will lead service design activities, engage a broad range of stakeholders, and help define sustainable operating models, governance arrangements, processes and service standards.

Experience Required

Please apply by submitting an up to date CV.

  • Inside of IR35
  • £500
  • £550 a day
  • 6 month contract
  • Proven experience in Service Design, Operating Model Design or Business Transformation.
  • Strong stakeholder engagement and facilitation skills.
  • ITIL/Service Management knowledge
  • Experience of working with oracle
  • Experience working within agile delivery environments.
  • Ability to translate complex business and operational requirements into practical service solutions.
  • Knowledge of service transition, organisational change and continuous improvement.
  • Experience within public sector or large-scale transformation programmes is highly desirable.

Project details

  • Start: flexible
  • Duration: 6 months
  • Remote: onsite
  • Location: Lanarkshire, United Kingdom, GB

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