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Service Designer

Harvey Nash · Glasgow, United Kingdom · Hybrid · Senior

  • Glasgow, United Kingdom · Hybrid

Indexed (7 days ago) · refreshed constantly

Budget
£63–69 / h
Start
flexible
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
Senior
Reference
BBBH123875_1792497440

Required skills

Job description

Project overview

We are seeking an experienced Senior Service Designer to play a key role in shaping and delivering an enhanced support model for our clients Corporate Operations.

Inside of IR35

£500 - £550 a day

6 month contract

Working within agile, multidisciplinary teams, you will lead service design activities, engage a broad range of stakeholders, and help define sustainable operating models, governance arrangements, processes and service standards.

Experience Required

Proven experience in Service Design, Operating Model Design or Business Transformation.

Strong stakeholder engagement and facilitation skills.

ITIL / Service Management knowledge

Experience of working with oracle

Experience working within agile delivery environments.

Ability to translate complex business and operational requirements into practical service solutions.

Knowledge of service transition, organisational change and continuous improvement.

Experience within public sector or large-scale transformation programmes is highly desirable.

Please apply by submitting an up to date CV.

Project details

  • Start: flexible
  • Remote: hybrid
  • Location: Glasgow, GB
  • Rate: 63-69 EUR/h

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