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ServiceNow Business Analyst focusing on SPM

Original title: ServiceNow Business Analyst mit Fokus SPM (all genders)

Flux Consulting GmbH · Wien, Österreich, Austria · Remote · Senior

  • Wien, Österreich, Austria · Remote
  • 12 Monate
  • German

Indexed (2 weeks ago) · refreshed constantly

Start
ab sofort
Duration
12 Monate
Work mode
Remote
Contract
Freelance / B2B
Seniority
Senior
Reference
3057574

Required skills

Languages: German

Job description

Seeking a ServiceNow Business Analyst with a focus on Strategic Portfolio Management (SPM) for a client in the public sector. The role involves analyzing requirements, conducting workshops, and advising stakeholders on ServiceNow SPM functionalities.

Project overview

We are looking for a ServiceNow Business Analyst for Strategic Portfolio Management for our client in the public sector!

Responsibilities

Analysis, structuring, and documentation of requirements from business departments in the areas of Demand Management, Portfolio Management, Project Management, Resource Management, and Enterprise Agile Planning.

Conducting workshops for requirements gathering, refinement, and prioritization.

Advising stakeholders on standard and out-of-the-box functionalities of ServiceNow SPM with the goal of reducing customer-specific customizations to the necessary minimum.

Translating business requirements into user stories, features, and acceptance criteria for agile implementation teams.

Close collaboration with Product Owners, Architects, Developers, and Stakeholders to ensure a common understanding of requirements.

Accompanying tests, reviews, and acceptances from a business perspective.

Requirements

Several years of experience as a Business Analyst or Senior Consultant in ServiceNow projects.

In-depth knowledge in at least three of the following areas:

Demand Management

Portfolio Management

Project Management

Resource Management

Enterprise Agile Planning (EAP)

Experience in conducting and moderating workshops with management and business stakeholders.

Experience in formulating user stories and acceptance criteria for agile teams.

Very good knowledge of agile working methods (Scrum, SAFe).

Personal Competencies

Convincing and confident demeanor

Quick comprehension

Very good communication skills at management and operational levels

Very good presentation and moderation skills

Ability to moderate different stakeholders and lead them to a common solution

High degree of independence as well as structured and solution-oriented way of working

Framework Conditions:

Desired start date: asap

Utilization: 80-100%

Remote 90%/Onsite (occasional meetings on-site in Vienna)

Language: German and English

We look forward to hearing from you!

Flux Consulting GmbH

Project details

  • Start: ab sofort
  • Duration: 12 Monate
  • Remote: remote
  • Location: Wien, Österreich, AT
  • Languages: German

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