Required skills
- ServiceNow
- Sales Order Management
- Customer Service Management
- ServiceNow Integrations
- REST
- SOAP
- JavaScript
- API Development
- Data Mapping
- Business Process Analysis
Languages: German
Job description
Experienced ServiceNow Consultant/Developer needed for a project focusing on Sales Order Management (SOM), Customer Service Management (CSM), and system integrations. The role involves designing, developing, and optimizing interfaces between these modules and other systems.
Project overview
For a ServiceNow project, we are looking for an experienced Consultant or Developer with knowledge in Sales Order Management (SOM), Customer Service Management (CSM), and the integration of ServiceNow systems.
The focus is on the conception, development, and further development of interfaces between SOM, CSM, and other systems. The goal is to ensure smooth data exchange and end-to-end processes between the involved applications.
Responsibilities
Development and further development of interfaces between ServiceNow SOM and CSM
Implementation of cross-system data flows in various directions
Integration of ServiceNow with other internal and external systems
Analysis of existing interfaces and optimization of integration processes
Implementation of data mapping and transformations
Development and connection of APIs
Analysis and resolution of technical errors in the interface environment
Coordination with business departments and technical contacts
Technical documentation of the developed solutions
Requirements
In-depth experience with ServiceNow
Knowledge in Sales Order Management (SOM) and Customer Service Management (CSM)
Experience in the development and implementation of ServiceNow interfaces
Knowledge in the integration of different systems and applications
Experience with REST and SOAP interfaces
Knowledge in JavaScript and the ServiceNow platform
Understanding of data models, data mapping, and cross-system business processes
Independent and structured way of working
Very good German language skills
Framework conditions
100% Remote
Full-time
Immediately
Do you have experience with ServiceNow SOM, CSM, and the implementation of complex interfaces? Then we look forward to receiving your profile with details on your availability and your hourly rate.
Project details
- Start: ab sofort
- Duration: 12 Monate
- Remote: remote
- Location: Frankfurt, Deutschland, DE
- Languages: German
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