Required skills
Languages: German
Job description
Seeking a Clerk for Market Communication with a focus on electricity meters, responsible for customer concerns, billing control, and 1st/2nd level support.
Project overview
Westhouse is one of the leading recruitment companies for the placement of highly qualified specialist experts from the entire IT lifecycle and engineering sector.
For our client, we are currently looking for a
Clerk Market Communication with Reference to Electricity Meters
Framework Information
Reference:180810
Responsibilities
Interested?
Interested? We look forward to receiving your detailed CV in electronic form.
Your Contact Person:
Sonya Kalaai
*@*.com
*
- In this position, you will take care of all concerns related to market communication with reference to electricity meters and ensure that our customers receive correct bills through your work.
- You live a clear "Customer First" mindset: You put yourself in the perspective of our customers and actively contribute to high customer satisfaction.
- Another focus of your activity is in billing control. You carefully check invoices and consumption, carry out corresponding analyses, and help to ensure the quality and correctness of our billing processes.
- In addition, you independently process customer concerns in 1st and 2nd level support and find suitable solutions for even more complex issues.
Project details
Augsburg
Start Date:02.11.2026
Working Hours:Full-time
Your Qualifications
- You have completed commercial vocational training and ideally already have experience in customer service administration. You can handle various concerns with confidence and maintain an overview even with complex issues.
- You are characterized by a strong service orientation and enjoy communicating with customers.
- Your working method is structured, careful, and responsible. At the same time, you have a good understanding of numbers, which is particularly useful for tasks in the billing and controlling environment.
- You are proficient in common IT applications and quickly learn new systems; knowledge of SAP is an additional plus.
- Ideally, you already have knowledge of the energy industry or the motivation to quickly familiarize yourself with this area.
- Start: 2026-11
- Duration: 12 Monate
- Remote: hybrid
- Location: Augsburg, Deutschland, DE
- Languages: German
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