Required skills
Languages: French
Job description
The client is a major European player in legal and tax information, seeking an administrator for their key billing and invoice dematerialization applications: Zuora and Esker.
Project overview
Context
Our client is a major European player in legal and tax information. The group combines publishing, professional training, and software solutions activities, and relies on several thousand employees across different European countries, a significant portion of whom are in France.
Its teams share three strong values: excellence, proximity, and sharing. Their common goal is to support their clients' performance on a daily basis.
The mission
Reporting to the French Information Systems department, you will manage the maintenance of two key company applications: Zuora for billing, and Esker for invoice dematerialization.
Your main role will be to support business teams by providing them with your technical and functional expertise.
Main activities
You will provide Level 1 support to Zuora and Esker users, handling their tickets in ServiceNow and Jira. For Esker Level 2 issues, you will be the point of contact for third-party application maintenance.
You will take charge of the functional administration and configuration of the Zuora platform. You will also support users in their daily use of Zuora, on the ZCPQ and ZBilling modules, as well as Esker.
Finally, you will document Zuora processes to ensure the reliability and sharing of practices within the teams.
Project details
- Start: flexible
- Remote: hybrid
- Location: 92400 Courbevoie, France, FR
- Languages: French
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