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AI Solutions Engineer - AI agents and conversation AI

Original title: AI Solutions Engineer - AI agents and conversation AI (m/w/d)

consultingheads GmbH · Germany · Senior

  • Germany
  • German

Indexed (3 weeks ago) · refreshed constantly

Start
flexible
Contract
Freelance / B2B
Seniority
Senior
Reference
55234

Required skills

Nice to have:CRM SystemsTicketing SystemsCMS SystemsMessaging InfrastructureMail InfrastructureCompliance AutomationAuditable ProcessesHostingInfrastructureTrust and SafetyAbuse HandlingRemote Collaboration

Languages: German

Job description

An international provider of hosting and digital infrastructure is seeking an experienced AI Agent Engineer to build reliable AI agents and integrate them securely into existing systems. The role involves designing, implementing, and testing AI agents and their backend services.

Project overview

An international provider of hosting and digital infrastructure is seeking an experienced AI Agent Engineer. The focus is on building reliable AI agents and their secure integration into existing systems and processes.

Key Data:

Requirements

  • Practical experience in building AI agents or conversational workflows on a suitable platform.
  • Sound backend knowledge in Python and/or Node.js/TypeScript and experience with REST APIs.
  • Confident handling of API authentication, webhooks, and resilient integration patterns.
  • Experience with structured data, JSON schemas, and defined data contracts.
  • Practical experience in testing, QA, and debugging of agents, as well as clear written communication and structured documentation.

Nice to have

  • Experience with CRM, ticketing, or CMS systems, as well as messaging and mail infrastructures.
  • Knowledge in compliance-sensitive automations and the implementation of auditable processes.
  • Experience in hosting, infrastructure, or trust and safety/abuse handling.
  • Experience collaborating with different departments in a remote setup.

Project details

October 2026

6.5 months, extension possible

Remote/On-Site: Remote

Utilization: 100%

YOUR CHALLENGE:

YOUR TALENTS:

  • Design and implement AI agents and conversational workflows – from prompt and flow design to tool and function calling.
  • Develop and integrate backend services and REST APIs with Python and/or Node.js/TypeScript.
  • Implement robust API connections, including authentication, webhooks, retries, idempotency, rate limits, and error handling.
  • Design JSON schemas, structured responses, and clear data contracts between the agent platform and backend.
  • Systematically test agents before go-live, including multi-stage dialogues, ambiguous inputs, and critical tool call scenarios.
  • Conduct staged or shadow mode validations and controllably transfer changes to live operation.
  • Analyze agent behavior using logs and traces, identify root causes of errors, and implement improvements.
  • Ensure compliance-compliant, auditable processes and traceable technical documentation.
  • Start: flexible
  • Location: DE
  • Languages: German

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Found on app.consultingheads.com

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