Required skills
- Service Delivery
- Managed Services
- Operations
- Data Platforms
- Enterprise Data
- Analytics
- Governance
- Reporting
- Stakeholder Management
- Service Models
- Analytical Skills
- Organizational Skills
Languages: German · English
Job description
The Senior SME - Delivery Governance, Transition & Data Intelligence Platforms ensures the successful transition of managed teams and services into stable, scalable delivery operations. This role combines delivery governance, transition management, and expertise in Data & Intelligence Platforms to support clients throughout their lifecycle.
Project overview
Summary
The Senior SME – Delivery Governance, Transition & Data Intelligence Platforms ensures that managed teams and managed services can be successfully transitioned into stable and scalable delivery operations. The role combines delivery governance, transition management, and subject matter expertise in Data & Intelligence Platforms to support clients throughout the entire lifecycle from opportunity qualification to operational service delivery.
Responsibilities
Must Haves
Nice to Haves
Further Details
The position can be performed remotely and covers various industries. Apply now to become part of innovative projects in the field of data intelligence.
- Support transition planning for new managed team and managed service engagements
- Define operational readiness criteria and delivery controls
- Identify risks, dependencies, and mitigation plans
- Coordinate handover activities between sales, delivery, and client organizations
- Design governance structures and frameworks for service management
- Define reporting concepts, KPIs, and service performance mechanisms
- Support governance boards, service reviews, and steering meetings
- Contribute to continuous service improvement initiatives
- Provide subject matter expertise in data platforms and analytics areas
- Support clients in establishing scalable delivery models for data and intelligence services
- Contribute to platform governance and operating models
- Support service units in the areas of data, analytics, and intelligence
- Develop reusable standards for delivery and governance
- Contribute to delivery methods and templates
- Support knowledge transfer across business units and delivery organizations
- Strengthen practical skills within data-driven service environments
- 8+ years of experience in Service Delivery, Managed Services, Operations, or Data Platforms
- Experience with enterprise data and analytics environments
- Strong governance, reporting, and stakeholder management skills
- Experience in designing and operating service models
- Strong analytical and organizational skills
- Successful service transitions
- Compliance with governance requirements and SLA performance
- Growth of data and intelligence service capabilities
- Quality of delivery and service stability
- Fluent in German and English
- Experience with data analysis tools
- Knowledge of cloud services in the data sector
- Additional language skills
Project details
- Start: flexible
- Duration: Permanent Position
- Remote: hybrid
- Location: Stuttgart, Germany, DE
- Languages: German, English
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