Business Analyst / Senior Concept Lead – Digital Search and Information Services

Project overview

For a study on the further development of search functionalities in public administration, we are looking for an experienced Senior Business Analyst with a focus on web and online communication.

Task:

The public administration wants to create a uniform, user-friendly access to information. New technologies – especially artificial intelligence – offer new possibilities. The aim is to examine how search functionality for web content can be further developed in a practical and sustainable way.

Your Role:

You will conduct a solution-neutral study and prepare a decision-ready basis. You will systematically analyze the needs of different user groups (citizens, employees, specialist departments) and derive concrete requirements from them. You will position possible solutions on the market, formulate technical and organizational measures, and develop well-founded recommendations on architecture and technology use – taking data protection and data quality into account.

Requirements

You have sound knowledge of web communication and current AI technologies. You think independently, critically question existing structures, and work with profound conceptual depth. You can develop service visions and structure complex requirements.

Framework:

50–70% workload, 25 months with option, location Bern, start January 2027.

Project details

• Start: Januar 2027
• Duration: 25 Monate mit Option
• Remote: hybrid
• Location: Bern, DE
• Rate: 115-115 EUR/h
• Languages: German