Required skills
Languages: French
Job description
Join a logistics and customer service team to streamline operations during peak activity. This role involves managing transport incidents, administering orders and returns, and providing operational coordination.
Project overview
Job description
Reporting directly to the Team Manager, you will join the logistics and customer service department to streamline operations during peak activity:
Conditions & Benefits
Contract type: 3-month temporary assignment (start date November 16)
- Management of transport incidents: conduct investigations with carriers, track shipper returns, and issue necessary transport documents.
- Order and returns administration: process reservation requests, coordinate exchanges, and manage in-store returns according to the company's quality standards.
- Operational coordination: provide cross-functional support for flow monitoring and ensure daily updates of internal databases.
Requirements
Key skills: excellent command of Excel and communication skills
Soft skills: rigor, strong sense of service, organization, responsiveness, and ability to quickly resolve unforeseen issues.
Assets: previous experience in e-commerce, logistics, or back-office management is appreciated
About our client
Randstad is recruiting for one of its prestigious clients, a major player in the luxury sector, an E-commerce Operations Officer as part of a temporary assignment to support the year-end holiday period.
experience level
qualification
education level
- 2 year(s)
- Sales Administration Assistant
- BAC+2
Project details
Paris 9
Salary: 32,000 euros gross per year (over 13 months)
Hours: Monday to Friday, 10:00 AM / 6:00 PM
Special condition: due to the high operational intensity related to the year-end holidays, no leave will be granted during this period.
Profile sought
- Start: flexible
- Duration: 3 mois
- Location: Paris, Paris, FR
- Languages: French
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Found on Randstad FR