Functional Administrator RPA/IPA

Project overview

Assignment Description

As a Functional Administrator RPA, you ensure stable, secure, and efficient use of the robotization platform. You support tenants, monitor robot quality, manage functional configurations, coordinate releases, and ensure robots comply with process, security, and compliance requirements.

Functional Platform Management

Robot Lifecycle Management

Incident and Change Management

Process and Data Quality

Governance & Compliance

Adoption & Support

Background of Assignment

The Generic Support Services department within the Generic Facilities directorate manages the UiPath platform (on-premise) within the information provision of the Tax Administration. The platform is used by various tenants.

• Setting up and managing roles, authorizations, tenants, and robot access.
• Monitoring functional configurations such as queues, triggers, schedules, and exception handling.
• Maintaining the robot catalog, component libraries, and functional standards.
• Coordinating releases, acceptance, and functional test scenarios.
• Functional intake of new robot candidates (automation backlog).
• Performing impact analyses for changes in processes, systems, or data models.
• Functional validation of robot flows, selectors, business rules, and data quality.
• Monitoring version control, documentation, and release communication.
• Registering, prioritizing, and handling functional robot incidents.
• Analyzing robot errors (queue errors, business exceptions, selector issues).
• Coordinating with technical management on platform incidents (runtimes, containers, Windows runners).
• Translating business needs into change requests and robot improvements.
• Checking data models, validation rules, and robot output.
• Monitoring process flows, business rules, and chain dependencies.
• Performing functional checks, audit checks, and compliance validations (GDPR, BIO).
• Identifying process variations and inconsistencies in robot behavior.
• Applying RPA/IPA governance: naming conventions, logging, exception handling, retry strategies.
• Monitoring security guidelines (RBAC, audit logging, credential vault integration).
• Contributing to CoE guidelines, robot standards, and quality frameworks.
• Supporting audits, risk assessments, and lifecycle reviews.
• Onboarding new tenants to the RPA/IPA platform.
• Creating manuals, instructions, process documentation, and release notes.
• Providing training to users, process experts, and robot developers.
• Promoting the adoption and maturity of robotization within the organization.

Requirements

Only offer Dutch CVs and candidates must speak Dutch perfectly.

Wishes

Competencies

Analytical ability; understands robot flows, data models, and process dependencies.

Strong communication; switches smoothly between business, developers, and technical management.

Quality-oriented; ensures robots run stably, securely, and compliantly.

Problem-solving ability; tackles incidents structurally and proactively.

Teamwork; works effectively with CoE, DevOps, security, and process experts.

Documentation; creates clear instructions, test scenarios, and release notes.

Process-oriented; understands chain processes and translates them into robot logic.

CV and motivation guidelines:

Permitted deployment form:

There is a minimum of 2 to 3 days of office presence required at the main location Walterbosch Complex (John F. Kennedylaan 8, 7314 PS Apeldoorn). The initial hiring period is until December 2026, with an option for extension.

• UiPath Orchestrator and Studio
• SAFe & DevOps Foundation
• ITIL 4 Foundation
• Tmap
• Functional management (3 years)
• UiPath experience (3 years)
• Lifecycle management, management processes, and service-oriented work (ITIL context).
• Prioritization based on chain dependencies.
• Stakeholder management at multiple levels (from operational to strategic) (5 years)
• Experience with RPA platforms (UiPath, Blue Prism, Automation Anywhere, or similar).
• Understanding of robot flows, selectors, queues, triggers, exception handling, and scheduling.
• Knowledge of process modeling (BPMN), data modeling, and business rules.
• Experience with functional management processes (BiSL Next) and ITIL processes.
• Insight into security principles (RBAC, audit logging, credential vaults).
• Experience with testing: functional, regression, chain.
• Understanding of integrations (REST, SOAP, events, API gateways).
• Format: No preference
• Language: Dutch
• Max. number of pages: 5
• Employee in service of supplier: Yes
• Freelancer: No

Project details

• Start: 2026-11-30T23:00:00
• Location: Apeldoorn Gelderland, NL
• Languages: Dutch