Required skills
Nice to have:French Language
Languages: Dutch
Job description
Act as the first point of contact for customers regarding repairs and maintenance, advising them and managing your own customer portfolio.
Project overview
You are the first point of contact for customers regarding repairs and maintenance.
Profile of the suited interim professional:
- Act as the first point of contact for both private and professional customers
- Advise on repairs, maintenance, and additional services
- Prepare and follow up on quotations
- Identify commercial opportunities and leverage cross-selling and up-selling possibilities
- Manage your own customer portfolio and build sustainable customer relationships
- Collaborate with operational and technical teams for project realization
- Monitor the progress of open quotations and ongoing cases
- Maintain customer information in the CRM system
- Support the commercial development of the department
- Initial experience in inside sales, customer service, or a commercial inside sales function
- Strong commercial mindset and enjoyment of customer contact
- Interest in a technical environment or technical products
- Smooth and professional communication at various levels
- Results-oriented and goal-driven attitude
- Ability to prioritize and manage multiple cases
- Accurate and administratively strong working method
- Excellent command of Dutch; knowledge of French is a plus
Project details
- Start: flexible
- Location: Gent, East Flanders, West Flanders, BE
- Languages: Dutch
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