Interim Lead IT Infrastructure

Project overview

For our client, we are currently looking for an Interim Lead IT Infrastructure.

Responsibilities

• Prioritization and coordination of requirements, projects, and initiatives, as well as optimization of existing processes based on established IT Service Management standards.
• Conceptual and operational further development of IT network and infrastructure services with a focus on stability, security, cost-effectiveness, and future viability of the IT landscape.
• Coordination of collaboration with internal departments, external service providers, and relevant stakeholders, as well as contact person for infrastructure-related issues.
• Ensuring compliance with service levels, quality standards, and regulatory, security-related, and compliance-related requirements.
• Identification and implementation of measures to improve service quality, operational stability, and customer satisfaction through proactive management of risks, capacities, and service processes.
• Management and technical support of the team, as well as support in creating performance-enhancing framework conditions to strengthen collaboration, expertise, and innovation.

Requirements

Interested? Then send us your application with information regarding availability and hourly rate.

• Successfully completed studies in (Business) Informatics, Information Technology, or a comparable qualification with corresponding professional experience.
• Several years of experience in the IT environment as well as demonstrable expertise in the technical management of teams, complex projects, and IT operational processes.
• Sound knowledge of modern IT Service Management methods and project management approaches, as well as confident use of common tools such as Jira, Confluence, or TopDesk.
• Strong understanding of IT infrastructures, network architectures, and operational processes in complex IT landscapes.
• Analytical and structured way of working, combined with entrepreneurial thinking, high decision-making competence, and strong customer and service orientation.
• Strong communication skills, assertiveness, and the ability to coordinate different stakeholders effectively and drive common goals.
• Ideally, certifications in the IT Service Management environment (e.g., ITIL).

Project details

ASAP

6-9 months

Leipzig (3 days/week onsite)

• Start: ab sofort
• Duration: 9 Monate
• Remote: hybrid
• Location: Leipzig, Deutschland, DE
• Languages: German