Required skills
- Financial Services
- Payment Operations
- Project Coordination
- Process Management
- Customer Support
- Stakeholder Management
- Risk Management
- Banking
- Financial Services Regulation
Languages: German
Job description
Seeking an Interim Payment Operations Specialist to support clients, coordinate system changes, and act as a point of contact for payment transaction products and processes.
Project overview
Interim Payment Operations Specialist
Client Details
Our client is a company in the Financial Services sector.
Job Description
Profile
Offer
Exciting interim mandate.
- Support and assistance for clients during ongoing projects and in daily business
- Coordination of activities within the scope of system, product, or process changes
- Planning, tracking, and documentation of relevant work packages and milestones
- Point of contact for technical inquiries regarding payment transaction products and associated processes
- Coordination with various internal departments such as Operations, IT, business units, and service units
- Identification of risks, dependencies, and potential challenges, as well as initiation of appropriate measures
- Ensuring transparent communication with clients and internal stakeholders
- Support in finding solutions for operational or customer-related issues
- Monitoring project progress and regular reporting to relevant contacts
- Several years of experience in customer-oriented roles within banks, financial service providers, or comparable regulated environments
- Good knowledge of payment transaction processes, transaction flows, or corresponding products
- Confident demeanor in communication with internal and external contacts
- Experience in managing cross-departmental coordination
- Structured and solution-oriented way of working
- Ability to coordinate multiple topics in parallel and set priorities independently
- Confident handling of escalations, problem issues, and different interest groups
- Fluent English skills. Good German skills are an advantage.
Project details
- Start: 2026-11
- Duration: 5 Monate
- Remote: onsite
- Location: Frankfurt, Deutschland, DE
- Languages: German
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