Required skills
- IT Help Desk Support
- On-site Hardware Support
- Windows 10/11
- Active Directory
- Microsoft Entra ID
- Microsoft 365
- TCP/IP
- DNS
- DHCP
- VPN
- ServiceNow
- Jira Service Management
Languages: English
Job description
Project overview
Dear IT Support Specialists,
We are currently looking for an experienced IT Support Specialist for one of the leading IT consulting companies. The position is 100% on-site in Duncan, South Carolina, and you will act as the on-site extension of the client's central IT team.
QUICK FACTS:
- Freelancing/Contracting
- Start: January 2027
- 100% on-site in Duncan, South Carolina (US-based candidates only)
- Duration: 3-6 months
- Capacity: part-time, 25 hours per week spread over 4-5 days
- Language: English
- Eastern Time, regular business hours
Requirements
Are you interested?
If so, please send your most recent CV as well as your earliest possible starting date.
When sending over your details, please include a self-assessment (0-10, 10 = expert level) in the following areas:
We are looking forward to hearing back from you. Have a great day!
Your wynwood tech Recruiting Team ;-)
- Experience in 1st/2nd level IT support or help desk.
- Hands-on on-site support experience, e.g. hardware replacement, cabling, rack & stack and setting up workstations and peripherals.
- Knowledge of Windows 10/11, Active Directory or Microsoft Entra ID, and Microsoft 365.
- Understanding of IT infrastructure and networking fundamentals such as LAN/WLAN, TCP/IP, DNS, DHCP and VPN.
- Familiarity with ticketing tools such as ServiceNow or Jira Service Management; macOS or Windows Server is a plus.
- 1st / 2nd Level IT Support & Help Desk
- Onsite / Smart Hands Support (e.g. cabling, rack & stack, hardware replacement, peripheral setup)
- End-User Hardware & Workstation Management (e.g. laptops, desktops, printers, mobile devices, AV equipment)
- Operating Systems:
- Windows 10 / Windows 11
- macOS (optional)
- General IT Infrastructure & Networking Fundamentals (e.g. LAN/WLAN, TCP/IP, DNS, DHCP, VPN, switches/patching)
- Identity & Access Management (e.g. Active Directory, Microsoft Entra ID / Azure AD)
- Microsoft 365 / Office 365 Administration (e.g. Exchange Online, Teams, SharePoint, OneDrive)
- Ticketing & ITSM Tools (e.g. ServiceNow, Jira Service Management, Zendesk, Freshservice)
- Remote Support Tools (e.g. TeamViewer, AnyDesk, RDP, Intune) (optional)
- Windows Server Administration (optional)
Project details
- Start: flexible
- Remote: onsite
- Location: United States, US
- Languages: English
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