Required skills
Languages: French
Job description
Seeking an itinerant maintenance technician for the Rhône Alpes region, responsible for the operational maintenance of technical equipment in partner retail locations. This role requires daily travel to a Lyon hub for equipment and involves significant driving.
Project overview
PLEASE DO NOT APPLY IF YOU ARE NOT FROM THE LYON AREA AND READ THE ADVERTISEMENT TO THE END.
Mission
You ensure the maintenance in operational conditions (MCO) of technical equipment installed in partner retail locations spread over a large territory.
You intervene autonomously on site, following a daily schedule established by our coordination unit. You perform maintenance operations on electronic, IT, and network systems in a standardized environment.
You must go to the Lyon box to pick up and return equipment EACH day.
There can be many kilometers on some days.
Responsibilities
Preventive and curative maintenance on checkout terminals, printers, control modules, media decoders, routers, displays, etc.
Network configuration (ADSL, 4G), IP addressing, connectivity tests.
Software updates via compliant USB key (FAT32, naming required).
Deployment, replacement, or recommissioning of equipment, including their complete configuration.
Writing reports via a business tool.
Technical calls to the support center for validation or intervention declaration.
Management of vehicle equipment stock (spare parts, peripherals, cables, accessories).
What our client provides
Stock of onboard equipment (routers, dongles, various modules).
Level 2 remote technical support.
Complete documentation (paper and digital procedures)
Profile sought
First experience in field intervention or technical support appreciated.
Good skills in hardware diagnostics and connectivity (USB, RJ45, VGA...).
Basic network configuration and embedded Windows environment knowledge.
Autonomy, rigor, customer service orientation.
Mobility required: you are prepared to drive many kilometers depending on the day.
Important: interventions are occasional and generally planned several days, or even weeks, in advance. The volume of activity can vary: some periods can be very busy, while others have few interventions, depending on client needs.
Project details
- Start: ASAP
- Duration: 12 mois
- Location: 69001 LYON, FR
- Languages: French
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