Product Owner Payment

Project overview

The context

Our client, a global leader in hospitality present in over 110 countries with a portfolio of over 40 brands, from luxury to economy, is strengthening its Payment team within its Digital & Tech Factory. The team's challenge is strategic: to offer customers a smooth, secure, and reliable payment experience, while ensuring the proper collection of hotel revenues worldwide.

Integrated into a Feature Team dedicated to customer journeys, you will work in tandem with a Tech Lead, alongside three developers, a QA, and a Scrum Master. You will manage online payment products and features from end to end, with a clear priority: delivery excellence.

Your missions

Discovery: framing future features

Delivery: be the engine of execution

• Needs analysis: gather and synthesize needs through interviews, data analysis, and customer feedback.
• Value definition: measure the expected impact on conversion, user experience, and financial performance.
• Cross-functional framing: assess legal, tax, security, and compliance impacts with internal experts.
• Tech / Design tandem: participate in technical framing with the Tech Lead and coordinate UX/UI design.
• Monitoring: conduct market benchmarks and, if necessary, lead calls for tenders (RFPs) for new payment partners.
• Backlog: write User Stories, document the product, and lead refinements.
• Sprint management: prioritize and allocate User Stories in coordination with the Tech Lead.
• Functional guarantor: answer developers' questions, validate developments, and lead end-of-sprint demos.
• Go-live: support releases, write payment API documentation, and communicate on evolutions.
• Performance & support: monitor post-delivery KPIs, investigate anomalies with the L3 support team, and feed the L1/L2 support knowledge base.

Project details

• Start: flexible
• Remote: hybrid
• Location: Paris, France, FR
• Languages: French