Required skills
- IT Support
- Hardware Troubleshooting
- Software Troubleshooting
- Workstation Installation
- Peripheral Installation
- User Support
- Incident Management
- SQL
- Active Directory
- Windows 10
Languages: French
Job description
We are looking for a Proximity Technician to provide on-site IT support in Angoulême, working three days a week (Monday, Tuesday, and Friday).
Project details
- Start: ASAP
- Duration: 24 mois
- Location: 16000 ANGOULÊME, FR
- Languages: French
Proximity Technician – Angoulême (M/F)
As part of a mission for our client, we are looking for a Proximity Technician to work on the Angoulême site, three days a week: Monday, Tuesday, and Friday.
Your missions
Profile sought
You have successful prior experience in IT support / proximity and are comfortable in a user environment.
You are recognized for your sense of service, your autonomy, your responsiveness, and your good interpersonal skills.
📍 Location: Angoulême
📅 Presence: Monday, Tuesday, and Friday – 3 days/week
🚀 Start: as soon as possible
- Provide on-site IT support to users
- Diagnose and resolve hardware and software incidents
- Install, configure, and maintain workstations and peripherals
- Handle user requests and ensure their follow-up
- Manage interventions on IT equipment
- Escalate incidents if necessary to the relevant teams
- Ensure good quality of service and support users daily
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