Required skills
Job description
We are looking for an experienced Senior Microsoft Exchange / Messaging Specialist to join an established infrastructure operations team supporting enterprise customers within a highly regulated financial-services environment. As part of a dedicated Messaging Operations team, you will play a key role in supporting and maintaining enterprise-scale Microsoft E
Project overview
We are looking for an experienced Senior Microsoft Exchange / Messaging Specialist to join an established infrastructure operations team supporting enterprise customers within a highly regulated financial-services environment. As part of a dedicated Messaging Operations team, you will play a key role in supporting and maintaining enterprise-scale Microsoft Exchange environments, ensuring stability, performance, and continuous improvement of business-critical communication platforms.
Your Role
As a Senior Exchange Engineer, you will be responsible for 2nd- and 3rd-level support within complex Microsoft Messaging environments. You will investigate and resolve critical incidents, implement platform changes, and contribute to the ongoing operation of large-scale Exchange infrastructures.
Key Responsibilities
Must-Have Skills
✅ Several years of hands-on experience with Microsoft Exchange On-Premises
✅ Strong expertise in:
✅ Experience in:
A strong Microsoft Exchange background and good German skills are essential.
Valuable additional experience
- Industry: IT & Finance
- Start: 01/01/2027
- Contract: B2B, 12 months + extensions
- Language required: English & German (at least B2)
- Working hours: 13:00
- 21:00 + some on-calls
- 100% remote working, full-time
- Provide 2nd and 3rd line support for Microsoft Exchange environments
- Analyse and resolve complex incidents, disruptions, and escalations
- Administer and operate enterprise messaging platforms
- Plan, test, and deploy Exchange Cumulative Updates
- Perform Exchange recipient provisioning and administration
- Support migration, provisioning, and operational projects
- Work with Active Directory and Exchange-related infrastructure components
- Monitor system health and ensure service stability
- Document solutions, operational procedures, and change activities
- Handle incidents and changes according to ITIL processes
- Collaborate closely with specialists across Messaging, Skype, Teams, and Infrastructure teams
- Manage and process tickets via ServiceNow and Remedy
- Exchange Server Administration
- Exchange Architecture
- Database Availability Groups (DAG)
- Exchange Cumulative Updates
- Active Directory administration and related constructs
- Incident and Problem Management
- 2nd and 3rd level support environments
- Operational administration and monitoring
- Server provisioning processes
- ITIL-based service environments
- All tickets and requests are handled in German
- Direct communication with end users may be required
- Webex / BlackBerry
- PowerShell / Exchange Management Shell
- Microsoft Teams, Skype for Business
- Unified Messaging
- ServiceNow, BMC Remedy
- Experience in banking, insurance or another highly regulated environment
Project details
- Start: flexible
- Remote: remote
- Location: Warszawa, Wronia 10, PL
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