Required skills
- Life Cycle Management
- Stakeholder Management
- Process Improvement
- Problem Solving
- Analytical Skills
- Team Leadership
- IT Operations
- Change Management
- Release Management
- Audit Support
- Systems Analysis
- Technical Design
Languages: Dutch
Job description
The Ministry of Defence is looking for a Senior Product Specialist to manage and improve IT services within the Data Center Services section. The role involves coordinating changes, lifecycle management, and supporting audits.
Project overview
Assignment Description
You must realize that Defence is a beautiful large organization and if something succeeds, it really has an impact. But sometimes things don't succeed, or take longer. Fortunately, you know how to deal with that and can easily manage multiple projects simultaneously. One thing is certain if you take on this challenge: it will be an exciting time in which you will truly contribute to the security of the Netherlands.
We expect the perfect candidate to bring the following characteristics and qualities:
The candidate has demonstrable experience in a steering role where they have shown they can set the right priorities, motivate a team at a high level, and act proactively to achieve the desired end goal. In addition, the candidate has knowledge of LCM (Life Cycle Management), can provide input and consult with stakeholders (both internal and external) regarding the services delivered concerning usage, costs, and reliability. Furthermore, the candidate is expected to actively contribute to improving service delivery processes, where analytical and problem-solving skills are a must.
Lastly, but not least, the candidate has a decisive character: they can make decisions when the situation calls for it and know how to convince others of this choice. The candidate can demonstrate this with multiple examples.
You will spend your days on projects where the above qualities are important to make them a great success.
The function is performed within a part of JIVC, namely: the datacenter services section. The datacenter services section is responsible for delivering, managing, and maintaining physical and virtual server hardware, operating systems, tooling, and storage and backup facilities. With an enthusiastic team of ICT professionals, thousands of servers and various storage systems are managed in diverse domains. The virtualization and automation of the entire server landscape is an important mission of the section, making extensive expertise in virtualization and automation techniques indispensable.
For the function, we are looking for a candidate who can work well in a team of Senior Product Specialists, dares to take initiative, and can lead the team of designers and administrators based on assignments from Technical and Functional Managers.
Background Assignment
Senior Product Specialist activities belonging to the VSD area of responsibility. The DataCenter Services (DCS) section is part of the GIT&Infra department. The primary objective of GIT & Infra is to operate the Defence Infrastructure and provide ICT Services on it, in such a way that customer needs and requirements can be effectively met and that this is done in the most efficient way possible.
Responsibilities
Analyze complex and team-transcending change requests and changes for impact and feasibility
Coordinate the execution of tasks according to the release and management calendar towards your colleagues;
Lifecycle management;
Monitor the impact of changes in the Defence-wide chain;
Develop impact analyses for non-standard requests;
Set priorities and provide functional guidelines to administrators;
Support during audits and ensure that this part of Defence is secure and compliant;
Coordinate and conduct in-depth research into problem areas to identify and implement effective solutions
Generic description competence area and levels
Measures the effectiveness of existing ICT processes. Researches and benchmarks ICT process design from various sources. Follows a systematic methodology for evaluating, designing, and implementing process or technology changes for measurable business benefit. Assesses potential adverse consequences of process change.
Summary task and mission
Analyzes organizational requirements and specifies the software and system requirements for new IT solutions. Ensures the technical design and contributes to the implementation of new and/or improved software provision. Provides solutions for improving the efficiency and productivity of the organization.
Analyze existing systems and business models
Recommend resolutions and improvements
Ensure integrated solutions
Provide consolidation of findings on components or processes
Author technical performance requirements
Ensure security by design
Map and document interfaces between legacy and new systems
Requirements
eCF profile: Systems Analyst
Reference Area: E.05 Process Improvement
This assignment is based on the European e-Competence Framework (e-CF). This is a European standard for describing IT competencies and the associated level of responsibility. The eCF profile indicates which competencies and at what level (e-1 to e-5) are expected from the candidate. We expect candidates to clearly demonstrate in their CV that they possess these competencies. This can be done by describing for each relevant assignment or position:
what role the candidate fulfilled
what tasks and responsibilities were involved
to what extent these align with the required eCF competencies and the level
CVs in which the required eCF competencies cannot be demonstrably found cannot be fully assessed for suitability.
Candidate has at least 4 years of demonstrable work experience with the chosen eCF profile similar function.
Candidate has a completed HBO or WO education.
Candidate has demonstrable knowledge and work experience with managing and motivating a (technical) team and clearly takes initiative.
Candidate has demonstrable work experience in a large and complex IT organization with multiple domains spread across multiple locations;
Candidate preferably has knowledge of SIEM, Microsoft architecture, Linux, networks, network connections, and cloud technologies such as containerization and Kubernetes, as well as concepts like DevOps and CI/CD;
Candidate can preferably contribute to improving the automated management of the virtual infrastructure.
Candidate preferably has demonstrable work experience with Windows.
Additional Information
Hybrid working: Frequency of home working days: On-call services:
Project details
- Start: 2027-01-31T23:00:00
- Location: Den Helder Noord-Holland, NL
- Languages: Dutch
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