Service Designer

Project overview

Service Designer

Project details

London/Remote (United Kingdom)

6 months +

Candidates must be UK Nationals with at least 5 years UK residency and either hold active SC Clearance or be eligible to obtain SC/BPSS clearance.

Our Client is hiring for a reputed client to help shape how the department manages content more effectively. If you enjoy turning complex challenges into clear journeys, practical services, and stakeholder-aligned outcomes, this is a great opportunity to make a tangible impact-working remotely with no mandatory onsite requirement.

What you'll be doing:

What you'll bring:

If you're excited by the opportunity to improve content management through thoughtful service design, apply now and share a brief overview of your service design experience.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

• Support a programme of work focused on better managing content management across the department
• Design and improve service experiences within a transformation environment
• Engage with stakeholders to understand needs, align priorities, and communicate design decisions clearly
• Bring service design thinking to complex problems, helping teams move from insight to actionable improvements
• Contribute practical AI knowledge and/or experience to inform how services could be enhanced
• Service design experience with a strong grounding in service-thinking and user-centred outcomes
• Strong communication skills and confidence managing stakeholders across different groups
• Ability to work effectively in complex transformation environments
• UK National status, with a minimum of 5 years UK residency
• AI knowledge and/or practical experience
• Start: flexible
• Duration: 6 months
• Remote: onsite
• Location: England, United Kingdom, GB