Software Developer for ITSM (m/f/d); FREELANCE; AUSTRIA

Project overview

Good afternoon,

I am looking for a Software Developer to provide agile support for the maintenance, enhancement, and partial modernization of existing IT Service Management (ITSM) and legacy applications. The role offers flexible workload allocation (20%-60%).

Project:

Responsibilities

Required Skills & Experience

If you are interested in this project, please send me your current CV together with your desired hourly rate and earliest availability and I will contact you within the next few days for more details about the project. If you know someone, who might fit and might be interested in this project, do not hesitate to forward this mail and my contact details, because recommendations are always welcome. :)

Kind Regards,

Veronika Igic

Senior Candidate Consultant

Computer Futures

SThree_Germany is acting as an Employment Business in relation to this vacancy.

• Develop scripts and minor customizations for existing ITSM platforms, primarily HaloITSM and Redmine.
• Support automation and application enhancements using AI-assisted development tools (e.g., GitHub Copilot).
• Analyze, maintain, and implement changes in undocumented or partially documented legacy applications.
• Perform partial refactoring of existing systems to improve maintainability and performance.
• Integrate and consume REST APIs for system interoperability.
• Work with Python, JSON, and related technologies to implement solutions and automate processes.
• Troubleshoot incidents, identify root causes, and deliver practical fixes within agile timelines.
• Collaborate closely with stakeholders to rapidly implement business and technical requirements.
• Strong hands-on experience with Python development and scripting.
• Good understanding of REST APIs, web services, and data exchange formats such as JSON.
• Experience working with ITSM solutions (preferably HaloITSM, Redmine, ServiceNow, Jira Service Management, or similar platforms).
• Ability to understand and modify existing codebases with limited or no documentation.
• Experience supporting legacy applications and performing code refactoring.
• Familiarity with AI-assisted development tools such as GitHub Copilot is an advantage.
• Independent, pragmatic, and solution-oriented working style.
• Comfortable working in agile and dynamic environments.

Project details

ASAP

Capacity: Part-time

first contract until the end of year (extension expected afterwards)

Remote and on-site Share: Remote or on-site possible

Project languages: German (Fluent) English (Fluent)

• Start: flexible
• Remote: onsite
• Location: Vienna, Austria, AT
• Rate: 50-65 EUR/h