Required skills
- ServiceNow SPM
- Demand Management
- Portfolio Management
- Project Management
- Resource Management
- Enterprise Agile Planning (EAP)
- Test Case Creation
- Test Execution
- Test Documentation
- Functional Testing
- Regression Testing
- End-to-End Testing
- Defect Management
- Agile Methodologies
- SAFe
- Business Analysis
- QA
- UAT
Languages: German
Job description
We are looking for an SPM Business Analyst with a strong testing focus for a client in the public sector. The role involves creating, executing, and documenting test cases for ServiceNow SPM modules and ensuring acceptance criteria are met.
Project overview
We are looking for an SPM Business Analyst with a strong testing focus (all genders) for our client in the public sector.
Responsibilities
- Creation, execution, and documentation of test cases for ServiceNow SPM in the areas of Demand Management, Portfolio Management, Project Management, Resource Management, and Enterprise Agile Planning (EAP).
- Ensuring that acceptance criteria and functional requirements are met before handover to stakeholders.
- Contributing and representing the QA/Tester perspective in the team, including analysis of requirements, user stories, and acceptance criteria regarding testability and completeness.
- Independent creation and execution of functional tests, regression tests, and end-to-end tests.
- Support for the business department and UAT testers in the creation, execution, and analysis of tests and test results.
- Central interface for findings from the business department and UAT, including initial assessment and classification of findings (e.g., defect, requirement gap), documentation of defects, and forwarding to the responsible development team.
Requirements
Personal Competencies
Framework Conditions:
- Several years of experience as a Business Analyst or Tester in ServiceNow projects.
- Sound knowledge in at least three of the following areas:
- Demand Management
- Portfolio Management
- Project Management
- Financial Planning
- Resource Management
- Enterprise Agile Planning (EAP)
- Experience in test design, test case creation, and defect management.
- Knowledge of common test methods and techniques, e.g., exploratory testing, risk-based testing, and regression testing.
- Experience with agile working methods, especially SAFe.
- Very good communication skills at the working level.
- High degree of independence as well as structured and solution-oriented way of working.
- Strong accuracy and quality awareness.
- Strong user orientation and ability to empathize with the user's perspective.
- Proactive, solution-oriented, and team-oriented way of working.
- Desired start date: asap
- Utilization: 80%-100%
- On-site component: approx. 5 times per year, 1-2 days each
- Language: DE (fluent) and EN (fluent)
Project details
- Start: ab sofort
- Duration: 12 Monate
- Remote: hybrid
- Location: Wien, Österreich, AT
- Languages: German
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