BMC Helix Developer

Project overview

We are looking for an experienced BMC Helix Developer to implement functional and technical requirements within the BMC Helix ITSM ecosystem. The focus is on the development, customization, and integration of functions in Digital Workplace Advanced (DWP(a)) as well as on backend development in the central BMC Helix platform components.

Your tasks include the creation and customization of DWP(a) service catalogs, the development of customer-specific service requests, questionnaires, and workflows, as well as the customization of widgets and UI components. In the backend, you will work with BMC Helix Innovation Studio on Record Definitions, Process Definitions, Rule Sets, and UI Bundles. You will develop and use REST and GraphQL interfaces, automate processes using Flow Designer and Process Designer, and support AR System Development.

We expect in-depth experience with current Helix versions (25.3 and newer), their architecture, and modern deployment models. A deep understanding of ITIL processes (Incident, Change, Problem, Request Fulfillment, Service Level Management) is required. You should be able to capture, analyze, and translate user requirements into functional and technical specifications. Experience with container-based deployments (Kubernetes/Rancher) and proficient use of configuration and packaging processes are necessary.

Strong communication skills, high problem-solving competence, and an independent way of working are essential. You will work in a team-oriented manner in agile structures (Scrum/Kanban) and show a willingness for continuous learning.

Project details

Cologne, Germany | 60% Remote | Freelance | 80% Utilization | Duration: 6 months | Start: July 2026

• Start: ab 01.07.2026
• Duration: 6 Monate
• Remote: hybrid
• Location: Köln, DE
• Languages: German