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CCRM & Retention Manager (Bilingual French/English - 100% Remote)

Original title: CCRM & Retention Manager (Bilingue Français/Anglais - 100% Remote)

EmailClub · Paris, Germany · Remote · Senior

  • Paris, Germany · Remote
  • French

Indexed (today) · refreshed constantly

Start
flexible
Work mode
Remote
Contract
Freelance / B2B
Seniority
Senior
Reference
ccrm-retention-manager-bilingue-francais-anglais-100-remote-paris-182110

Required skills

Languages: French

Job description

Seeking a Bilingual French/English CCRM & Retention Manager to create weekly campaigns, set up automations, and analyze client performance for 3-5 brands. This is a fully remote freelance position.

Project overview

Job description

Your typical day:

60% – Creation of weekly campaigns for your clients. Regular briefing and co-creation with a Designer on the visual aspect.

20% – Setup and improvement of automations (SMS & Email) for your clients.

20% – Reporting and analysis of your clients' performance.

How many brands will I be responsible for?

Between 3 and 5 brands, working in pairs (1 CRM Manager & 1 Designer).

Will I have freedom in my work?

We welcome creativity with open arms!

As long as the brand's DNA is respected, we are fully committed to originality.

Working hours:

Alignment with our clients' European time zone is essential.

Working conditions

⚠️ 2 POSSIBILITIES️

The possibility to work as a freelancer, fully remote, from anywhere in the world (while respecting the European timezone)

Or a permanent contract in Paris, France.

Beginners accepted

No prior experience needed: we recruit curious, intelligent, and motivated individuals.

Fluent French mastery

Fluent English

Our clients operate in various markets: USA, Germany, Italy, UK, Spain, Sweden, Norway, Denmark, etc. Excellent command of English is essential, both for communicating with the teams and for writing impactful emails.

Recruitment process

How have you spent your days recently in a professional capacity?

And personally, what drives you? We want to get to know you!

Email exchanges

Call with our HR manager (30 minutes)

Call with one or two members of the EmailClub Management Team (30 minutes)

Nice to have

Call with Thomas our CEO (30 minutes)

Project details

  • Start: flexible
  • Remote: remote
  • Location: Paris, DE
  • Languages: French

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